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KPMG-UnitedKingdom

London, United Kingdom

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d704390359a8

18

12.08.2025

26.09.2025

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Job description

Job Title/Req Number: Financial Services Operations (Capital Markets) Manager - (106976)

Base Location: London plus network of 20 offices nationally:

The KPMG Infrastructure Advisory function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, Banking, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Financial Services Operations (Capital Markets) - Manager

To support the growth of our capability within the FS Operations team we are currently looking to recruit Managers who can make a significant contribution by combining an understanding of the Capital Markets industry with transformation and optimisation capabilities. We are looking for an experienced individual who is highly motivated, passionate about what they do and can add further to the continued success of our market leading capital markets advisory team.

What will you be doing?

• Successful candidates will operate as an integral part of the Capital Markets proposition within the FS Ops team to deliver the following:

• Managing projects through all of the key stages of a transformation project, from diagnostic to implementation.

• Planning, leading and performing diagnostic analysis by applying analytic techniques on large operational transformation engagements.

• Service delivery in Digital Operations (digital solutions and data and analytics) and / or regulatory driven transformation, technology implementations (platforms / systems), large mergers and integrations.

• Facilitating, or leading, client workshops to scope and design transformational solutions.

• Identifying, managing and mitigating risks and issues throughout the delivery lifecycle.

• Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability.

• Whilst the role will enable successful candidates to operate across all Transformation engagements, it is expected from this role that successful candidates will have significant experience with managing teams and working in large engagements.

What will you need to do it?

• Successful candidates will be able to demonstrate experience in some / all of the following capability areas:

• Planning and leading workstreams on large scale operational transformation engagements including strategy, operating model design, conducting maturity assessments.

• Service delivery in regulatory driven engagements and / or digital operations, platforms and software implementations.

• Experience delivering Capital Markets engagements from initiation to implementation including reviewing policies, identifying requirements, project design and business solutions.

• Experience in mapping and improving the current state business architecture and capabilities across various divisions of an investment bank including front office, middle office and back office operations with a focus on operational effectiveness, regulatory compliance and customer experience.

• Identification of and execution of opportunities to enhance Capital Markets processes through the application of Robotic Process Automation and/or Data & Analytics.

• Design and implementation of Artificial Intelligence solutions, preferably in the Capital Markets sector.

• Design and implementation of digitally-enhanced Operating Models using workflow solutions ( IBM, Appian), robotics (Blue Prism / UI Path) and data-led decisioning.

Skills we'd love to see/Amazing Extras:

• Significant expertise in core consulting methodologies such as process mapping, business case development, strategy development and requirements gathering.

• Experience with leading client workshops to resolve client issues/challenges, design an optimised process/control and develop an implementation plan.

• Deep experience in problem identification, solving and design for both user and business needs.

• Strong understanding of digital design methodologies such as service design, business model canvas, design thinking and implementation.

• Being a self-starter and strong team player.

• Proven ability to work in multi-disciplinary teams in a co-creation environment with clients.

• Strong interpersonal and written communication skills

• Excellent written and oral presentation skills with an inspirational and collaborative style.

To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

This position will be based from London with minimum 2 days per week in the office.

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