Band 3 Health Care Assistant

West London Mental Health Trust; Greater London; On-site; GBP 21,000 - 23,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking a committed Band 3 Healthcare Assistant to join their dedicated team. This role involves delivering compassionate, patient-centred care and working collaboratively across multidisciplinary teams. The ideal candidate should have previous healthcare experience, strong communication skills, and an ability to build positive relationships with patients. Opportunities for professional development and a supportive leadership team are offered, making it a perfect role for those passionate about delivering high-quality care.

Benefits

Ongoing professional development

Supportive leadership team

Collaborative work environment

Qualifications

• Confident working in fast-paced settings.
• Committed to delivering person-centred care.
• Experience in healthcare settings.

Responsibilities

• Deliver compassionate, patient-centered care.
• Assist with hygiene, mobility, nutrition.
• Perform and record patient observations.
• Work within a multidisciplinary team.
• Maintain accurate patient records.
• Engage in ongoing training and development.

Skills

Strong communication skills

Empathy

Ability to build positive relationships

Previous healthcare experience

Job description

Overview

West London NHS Trust is seeking a committed and compassionate Band 3 Healthcare Assistant to join our dedicated team. As one of the most diverse and respected mental health and community trusts in the UK, we take pride in delivering safe, responsive, and high‑quality care to the communities we serve. You will play an essential part in supporting patients across our services, working collaboratively with multidisciplinary teams to uphold the Trust’s values of Togetherness, Respect, Excellence and Caring. You will contribute to creating a safe, therapeutic environment where patient dignity, wellbeing, and recovery are at the forefront of everything we do.

We are looking for an individual with previous healthcare experience who is confident working in fast‑paced settings and committed to delivering person‑centred care. Strong communication skills, empathy, and the ability to build positive relationships with patients and their families are key to succeeding in this position.

At West London NHS Trust, we value and invest in our staff. You will benefit from a supportive leadership team, opportunities for ongoing professional development, and a workplace that fosters collaboration, inclusion, and continuous improvement.

If you are passionate about making a meaningful difference and ready to contribute to the exceptional care we provide across our services, we encourage you to apply and take the next step in your career with us

Note: This role does not offer sponsorship

Responsibilities

• Patient Care: Deliver compassionate, patient-centered care, assisting with hygiene, mobility, nutrition, hydration, and emotional well-being while maintaining patients\' dignity and safety.
• Clinical Support: Perform and record observations (e.g., vitals, blood glucose), assist with care plans, clinical tasks, mobility aids, and patient preparation for procedures.
• Team Collaboration: Work within a multidisciplinary team and students, and contribute to handovers and meetings for seamless care delivery.
• Administration: Maintain accurate patient records and ensure compliance with policies, procedures, and health and safety standards.
• Development: Engage in training and development to enhance skills and stay updated on best practices.
• General Duties: Maintain a clean, safe environment, support infection control, and undertake delegated tasks to ensure ward efficiency.

About the Trust

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Candidate Pack and Application

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Thursday 5 Feb 2026