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At Launceston General Hospital (LGH), our Food Services team plays an essential role in delivering high-quality meals and nutrition to patients, staff, and visitors — contributing directly to patient wellbeing and comfort. You’ll work with a dedicated group of people who take pride in what they do, support each other, and strive to deliver excellent food service in a respectful and inclusive environment. LGH is a cornerstone of health care in northern Tasmania, serving the local community with care and professionalism every day. Working here means being part of a respected organisation with a strong focus on Compassion, Accountability, Respect and Excellence — values that guide everything we do.

• Supervise and lead Distribution and Cafe Staff. This includes maintaining desired standards in the department by way of duty statements, policies and procedures, staff appraisals, and communication and counselling sessions to ensure all patient and patron food needs are met in a quality manner.
• Oversee the activities of Food Services Staff to ensure the integrity of all food served, by strictly adhering to cook-chill guidelines for storage, plating, regeneration and serving of meals, and by maintaining optimum standards of hygiene and cleanliness in all areas of the Cafe, ward pantries and distribution. Ensure integrity of all cash handled within the Department by way of pre-set protocols.
• Organise and coordinate staff resources by maintaining rosters, records, and timesheets. Coordinate and allocate casual pool staff to all areas under Food Services jurisdiction, including identifying training requirements.

• Proven ability to manage staffing resources within Departmental guidelines, with substantial experience in the direction and supervision of large numbers of staff.
• High level communication skills, including problem solving and delegation, together with sound public relations and customer service skills and the ability to achieve goals through liaison with own staff and those of other disciplines.
• A substantial understanding of EEO, WH&S and QI guidelines and how they impact on the day to day operations of the Food Services Department. Ability to demonstrate utilisation of these guidelines in performance of duties.

Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Permanent part time, shift worker (fully rotational) position, working 32 hours per fortnight, working weekends, commencing from as soon as possible. Hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $73,811 to $79,779 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here.

Note: Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents.

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: Generic Food Services Supervisor Band 3 (July 2023) CSU.docx

Application Guide: Department of Health - Applicant Guide Sep 2024.docx

Apply Online. Please click the Apply button on this screen to ensure that important questions about you are answered. You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

Applications from Recruitment agencies will not be accepted for this role

Applicants who require further information are encouraged to contact the named contact person for detailed information about the vacancy.

Name: Michael Mackaway
Position: Deputy Food Services Manager
Phone: (03)6777 6312
Email: michael.mackaway@ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania.

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

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Respecting diversity is the foundation of everything that Department of Health do. This encourages applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.