Customer Success jobs in United Kingdom

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform.

We’re looking for an Enterprise Account Executive to help us develop and implement strategies to grow Webflow’s presence upmarket and build meaningful relationships with both potential and existing customers.

• Location: Remote-first (United States; BC, Canada). Must reside in Pacific or Mountain Time Zone.
• This role will require an in-person onboarding session in San Francisco, CA
• Full-time
• Permanent
• Exempt
• Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area.
• United States (all figures cited below in USD and pertain to workers in the United States): $250,000 - $280,000
• Canada (All figures cited below in CAD and pertain to workers in ON, Canada): $302,000 - $338,000

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role.

Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends

• Reporting to the Sr. Manager, Enterprise Sales

As an Enterprise Account Executive, you’ll …

• Meet with potential Enterprise customers, deeply understand their problems, and assess whether or not Webflow is a good fit
• Build a sales pipeline and drive the full sales cycle from identifying new prospects to close
• Establish and maintain relationships with key stakeholders within prospect and customer accounts
• Negotiate annual or multi-year software contracts
• Position and communicate Webflow’s vision, solution, and value propositions
• Work cross-functionally with marketing, product, design, education and engineering to execute sales strategy
• Collaborate with Customer Success to build high-quality onboarding and customer experiences
• Travel up to 25-50% - onboarding, customer meetings, industry events, and internal offsites

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

You’ll thrive as an Enterprise Account Executive if you:

• Bring 5-7 years quota carrying experience with 3-4+ years in a complex SaaS sales cycles at larger companies involving multiple stakeholders.
• Demonstrate a strong ability to prospect and hunt new logos autonomously.
• Show a proven track record of closing complex sales cycles with a disruptive B2B SaaS product
• Collaborate effectively across teams like Product, Engineering, Support, and Marketing to drive business impact.
• Love testing, tracking, and iterating on your sales process.
• Thrive in ambiguous environments and work independently.
• Show passion for the no-code space and interest in web design, development, or Webflow products.
• Embody a growth mindset and a drive for continuous improvement.
• Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving.
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other.
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations.
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues.

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers
• Flexible PTO for all locations and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences.