Customer Service Advisor

Michael Page (UK); Stockbridge; On-site; GBP 27,000 - 30,000; Full time

Job summary

A reputable recruitment agency is looking for a Customer Service Advisor near Stockbridge. This permanent position offers a competitive salary of £27,000 to £30,000 per annum. The ideal candidate will possess strong communication skills and have experience in a customer service role, ideally within the property industry. Join a supportive team that values professional development and customer satisfaction.

Benefits

Competitive salary

Opportunities for professional growth

Supportive working environment

Responsibilities

• Handle inbound calls and emails.
• Process customer orders accurately.
• Resolve queries and complaints.
• Liaise with internal teams for delivery.
• Maintain knowledge of product ranges.
• Build relationships with trade customers.
• Monitor stock availability.
• Support administrative tasks.

Skills

Strong communication and interpersonal skills

Experience in a customer service role

Organised approach to manage tasks

Proficiency in using computer systems

Proactive attitude

Attention to detail

Job description

• Join a respected company with a strong reputation in the construction sector.
• Gain valuable industry knowledge and develop customer service expertise.

About Our Client

Our client is a reputable organisation within the property industry, known for its professional and customer-focused approach. As a small-sized company, they are dedicated to delivering quality services and fostering a supportive working environment.

Job Description

Customer Service Advisor, near Stockbridge

• Handle inbound calls and emails, providing prompt and professional assistance.
• Process customer orders accurately and efficiently using internal systems.
• Resolve queries and complaints with a proactive, solution-focused approach.
• Liaise with internal teams to ensure timely delivery of products.
• Maintain up-to-date knowledge of product ranges and services.
• Build strong relationships with trade customers to encourage repeat business.
• Monitor stock availability and advise customers on alternatives when needed.
• Support the wider team with administrative tasks as required.

The Successful Applicant

A successful Customer Service Advisor should have:

• Strong communication and interpersonal skills.
• Experience in a customer service role, ideally within the property industry.
• An organised approach with the ability to manage multiple tasks effectively.
• Proficiency in using computer systems and software.
• A proactive attitude and problem-solving skills.
• Attention to detail and a focus on customer satisfaction.

What's on Offer

• Competitive salary between £27,000 and £30,000 per annum.
• Permanent position in a reputable company within the property industry.
• Opportunities for professional growth and development.
• Supportive and collaborative working environment

If you are passionate about customer service and are excited to join a company in the property industry, we encourage you to apply today!