Customer Service Representative jobs in Regno Unito

The role of the Naval Communications Sales Manager involves extensive interaction with customers and stakeholders to secure annual order intake, meet demanding annual sales targets, and identify and win new business. You will engage closely with customers, end-users, platform manufacturers and integrators in both the UK and overseas to win profitable business.

• Engage with customers, end-users, platform manufacturers and integrators to win profitable business in the UK and overseas.
• Secure annual order intake and achieve demanding annual sales targets.
• Identify and win new business opportunities through strategic planning and execution.
• Develop a winning strategy (win strategy) that meets customer needs, mitigates critical issues, and strengthens the company’s competitive position.
• Identify potential offers aligned with the win strategy and present the most suitable commercial offer to the customer.
• Negotiate with the customer to obtain contracts.
• Assess campaign viability and decide whether to continue to the next phase.
• Monitor campaign plans and milestone achievement.
• Manage commercial campaigns, including maintenance of campaign status reports and budgeting/forecasting.

• In-depth understanding of Naval Communications, ideally through commercial or operational end-user experience or prior technical experience with Naval Communications systems.
• Ability to analyse and evaluate commercial opportunities and align them with business strategy and objectives.
• Experience identifying competitive scenarios and conducting competitive analysis.
• Ability to develop and execute a winning strategy and identify the most suitable commercial offers.
• Strong negotiation skills to secure contracts.
• Judgement to analyse and decide on continuing with campaigns and transitioning between phases.
• Ability to monitor plans and milestones for multiple campaigns.

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, which could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Leonardo careers security and vetting.

At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you’re looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive.

• Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year.
• Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution.
• Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).
• Rewarding Performance: All employees at management level and below are eligible for our bonus scheme.
• Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.
• Refer a friend: Receive a financial reward through our referral programme.
• Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more.
• Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.

For a full list of our company benefits please visit our website.

Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety.

Leonardo is committed to building an inclusive, accessible, and welcoming workplace. If you have any accessibility requirements to support you during the recruitment process, just let us know.

Be part of something bigger - apply now!

GB - Southampton

Permanent

Hybrid