Customer Service Representative jobs in United Kingdom

Join our global force of 500+ innovators, blending the latest in tech with the greatest in soundtracking, from our Stockholm HQ to offices in London, New York, Los Angeles, Berlin, Oslo, and Seoul. We’re an industry leader with a startup mentality. We take what we do seriously, but we don’t take ourselves too seriously. Creating and collaborating to transform the sound of streaming, content, and culture. Come join us—and let the world feel your work.

We are looking for Account Executive to join our Enterprise Sales team, reporting to the Director of Enterprise sales Uk.

As an Account Executive, you will play a crucial role in expanding Epidemic Sound’s Enterprise Sales team. Your focus will be on driving new business by identifying and establishing relationships with key accounts, helping us bring our world-class soundtracking solutions to more global brands and professional creators.

By joining the team, you’ll directly contribute to our ambitious growth goals, ensuring we continue to revolutionize the way content creators, brands, and businesses use music. You’ll collaborate closely with teammates across sales, marketing, and customer success, while representing Epidemic Sound’s values to our clients and partners.

Your key responsibilities include

• Identifying, negotiating, and closing new business opportunities with Enterprise-level clients. As well as targeting a number of key existing accounts to grow significant revenue, in collaboration with the CSM team.
• Managing the entire sales cycle for inbound and outbound leads, ensuring a seamless customer experience.
• Building relationships with stakeholders at all levels, including middle management and C-level executives.
• Maintaining accurate records of sales activities and performance using Salesforce CRM.
• Collaborating with internal teams to align on customer satisfaction and cross-sell opportunities.

Requirements

• 3–5 years of experience in sales, preferably within Enterprise or SaaS industries, with a proven track record of meeting or exceeding sales targets.
• Strong familiarity with Salesforce CRM and sales cycle management.
• Excellent verbal and written communication skills in English.

Soft skills

• Strong relationship-building skills, with the ability to engage and influence decision-makers.
• A proactive self-starter who thrives in a fast-paced, dynamic environment.
• Passionate about music and its ability to transform content and storytelling.

Nice to Have

• Experience with tools such as Ironclad or Jira.
• Background in media, music, or SaaS solutions.

Equal Opportunity Employer

At Epidemic Sound, we believe diversity creates a stronger workplace, a more successful business, and a better world. We value different perspectives and encourage everyone to come and soundtrack the world with us.

Application

Ready to make an impact? Apply in English by clicking the "Interested" link below.

About Epidemic Sound

Epidemic Sound has transformed the soundtracking experience for global brands and professional creators, offering a vast catalog of world-class music and sound effects that’s seen and heard over 2.5 billion times daily. Our direct license model includes all rights and next-generation tools, empowering creators to unlock more feeling in their content. We continuously enrich our catalog by collaborating with artists, composers, and producers, supporting them both financially and creatively.