Customer Service Manager jobs in Südafrika

• Be the first smile: greet, host and seat guests; manage queues and large groups with calm efficiency.
• Lead the host stand & the floor-own guest flow in and out of the venue and keep service humming.
• Take and run drink orders; jump in at the pass or bar when the shift needs a hand.
• Communicate clearly with Traders, bar and floor teams, and external partners to deliver great events.
• Use sound judgement to prioritise tasks and stay cool under pressure in a busy environment.
• Keep standards high: cleanliness, table turns, allergen awareness, basic POS/radio use, accurate handovers. Experience in a guest-facing role (high-volume a plus, not essential).
• A genuine passion for Exceptional Hospitality and creating memorable moments.
• Confident, warm communicator with problem-solving and de-escalation skills.
• Happy to roll up your sleeves and help beyond your section when the team needs you.

Our values spell P.E.A.K.: Passionate, Entrepreneurial, Adaptable, Kind.

Since 2018, Market Halls has revolutionised the British food hall scene—reviving iconic spaces and turning them into buzzing community hubs for independent kitchens, premium bars and live entertainment. With year‑on‑year growth, shout‑outs on The Apprentice and MasterChef, and new locations on the horizon, it’s a brilliant time to join. Our Oxford Street flagship—just seconds from the bustle, yet hidden above it all—pairs eight street‑food superstars with two premium bars, weekly entertainment, and a calendar packed with activities.

• Up to £15.00 per hour. Depending on experience.
• Hospitality Rewards: retail & gym discounts + 24/7 confidential mental‑health support.
• 25% off across all Market Halls traders.
• Tasty, nourishing team meals on shift.
• 28 days holiday, including your birthday off.
• Tailored development: coaching, mentoring, workshops, project work.