Customer Service Manager jobs in Großbritannien

Unity is looking for an experienced, client-focused Senior Client Partner. This position involves working with game development companies to expand the use of the Unity engine and expand sales.

The Senior Client Partner proactively creates action plans to further Unity's sales strategies and works closely with internal and external stakeholders. It is vital for this role to clearly understand the goals, strategies, and needs of clients to build and expand client relations at multiple levels. To that end, an effective Senior Client Partner will also need to collaborate effectively with fellow Unity staff.

• Meet quarterly sales goals as dictated by the company, maintain existing client relationships, and build new ones
• Seek out projects, both planned and currently in development, and encourage the developers to adopt Unity
• Communicate client needs to the Unity product development team and other relevant teams, and also recommend Unity products and services to clients to assist with their game development
• Accurately analyse client and market data, anticipate potential client needs, develop new business opportunities, and recommend appropriate solutions
• Developing goals for the development team and business growth, and ensuring they are met

• Strong experience in solution sales for client-side development, with a good grasp of the development process
• Experience in inter-business business development, marketing, or related areas
• Highly motivated self-starter, strong business sense, good presentation skills, organisational skills, and planning skills
• Comfortable representing a technology company and working with CTOs, engineers, or other technical staff to build solutions
• English Proficiency

• Love and knowledge of video games and the games and Entertainment industry
• Experience working in the games industry
• Fluent in French
• With Real Time 3D software, engineering software sales, or middleware sales
• Experience with Salesforce and Clari

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

We offer a wide range of benefits designed to support employees' well‑being and work‑life balance. You can read more about them on our career page.

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.