Customer Service Advisor - Home Working

Interaction Recruitment; Manchester; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Service Advisor for a home working role based in Manchester. The successful candidate will engage with customers, providing support for various queries without sales involved. Full-time hours are required, with the ideal candidate being a confident communicator with customer service experience. This position offers paid training and the potential for career progression.

Benefits

Paid Training

Possibilities of progression and growth

Qualifications

• Must have experience in customer service roles.
• Full flexibility in working hours is required.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customers' needs to provide tailored solutions.
• Provide exceptional customer service with in-depth knowledge of services.
• Complete all administrative tasks accurately.

Skills

Customer Service Experience

Confident communicator

Job description

Customer Service Advisor – HOME WORKING

Must live in Manchester

Role Profile

Hourly Rate: £12.21ph – Paid Weekly.

Hours: Full Time, Monday - Friday, must be fully flexible between 8am-6pm.

Paid Training: Full time training 9am - 5pm.

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Qualifications

Customer Service Experience is required for this position.

INDCCP

If you are interested, please apply now!
or email your CV to (url removed)