Customer Service jobs in United Kingdom

Reporting into the Area Manager, the Pharmacy Practice Manager role is a hybrid of both patient care and commercial focus that requires a strong leader with a passion for healthcare, patients and driving a profitable business. This role is accountable for delivering all Pharmacy-related targets and deadlines and management of the store Pharmacist and Pharmacy Colleagues, supporting the drive to make Asda Pharmacy the best in class. On a day-to-day basis, the Pharmacy Practice Manager will lead, coach and develop the pharmacy team to deliver excellent patient experience, achieving exceptional levels of patient safety. You will take direct responsibility for the support and development of all direct reports and locums to maintain high standards of professional customer service and compliance within GPhC operating standards and clinical governance. With access to in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota Week 1 Saturday 9am- 9pm Sunday Monday 9am- 9pm Tuesday 9am- 9pm Wednesday 9am- 9pm Thursday Friday Week 2 Saturday Sunday Monday 9am- 9pm Tuesday 9am- 9pm Wednesday Thursday 9am- 9pm Friday 9am- 9pm

• Lead, coach and develop the pharmacy team to deliver excellent patient experience and safety.
• Deliver all Pharmacy-related targets and deadlines.
• Manage the store Pharmacist and Pharmacy Colleagues and support the drive to make Asda Pharmacy best in class.
• Ensure compliance with GPhC operating standards and clinical governance; maintain high standards of professional customer service.
• Support and develop all direct reports and locums.
• Collaborate with in-store, regional and home office teams for clinical and service support.

• Fully qualified pharmacist registered with the GPhC.
• Accredited to deliver national and local NHS and private healthcare services.
• Able to balance the role of line manager and pharmacist to deliver a safe working environment.
• Able to inspire and motivate the team to achieve defined KRAs.
• Experienced in handling difficult situations with good store and field team connections.
• Valid GPhC registration, right to work in the UK, and relevant safeguarding qualifications; DBS check and enrolment in the live update service may be required.

If successful, you will need to demonstrate your qualifications and identity through appropriate documentation.

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online, access to wellbeing services (Stream, 24/7 virtual GP, counselling, health and dental cash plans) and a 24/7 employee assistance helpline; discounts on services and activities
• Professional indemnity insurance
• GPhC fees paid
• Asda Allies Inclusion Networks
• Excellent parental leave policies including maternity and adoption leave, paternity leave, shared parental leave, neonatal care leave, and fertility treatment support

We want all colleagues to bring their best and true selves to work every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

"Find your everything at Asda" - bringing brighter living within everyone's reach.