Team Leader

Wolseley UK; Chesterfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading trade merchant in Chesterfield is seeking a Team Leader to manage a busy sales team. The role involves fostering a positive work environment, enhancing customer care, and building strong relationships with clients. Applicants should possess experience in team leadership and a strong customer service background. This full-time permanent role offers a competitive salary, bonuses, and excellent benefits including a generous pension scheme and healthcare access.

Benefits

Competitive salary

Bonus potential

Excellent benefits including healthcare

Qualifications

• Experience in people-management or a team leadership role.
• A strong background in customer service with a people-first mindset.
• A supportive, coaching leadership style.

Responsibilities

• Lead, support and inspire a busy Sales team.
• Foster a culture of excellent customer care.
• Communicate regularly with the team.
• Review workloads and processes for efficiency.
• Build relationships with customers and colleagues.

Skills

People management

Customer service

Sales skills

Relationship building

Job description

Overview

Salary: Competitive Salary + Bonus + Excellent Benefits

Team Leader - Chesterfield - Jointing Tech

We are Jointing Tech, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do – and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary there are also benefits on offer – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our YuLife app, the Cycle to Work scheme and more!

Role: Team Leader based in Chesterfield. You’ll be responsible for:

• Lead, support and inspire a busy Sales team, creating a positive, inclusive and high‑engagement working environment.
• Foster a culture of excellent customer care, teamwork and continuous improvement.
• Communicate openly and regularly with the team, sharing updates on priorities, performance and success.
• Review workloads and processes to ensure the team can manage customer enquiries efficiently and consistently.
• Build mutually beneficial and long‑lasting relationships with customers and colleagues in the branch network.

Working hours: This is a full time permanent role, 40 hours per week, Monday to Friday 08:00 - 17:00.

Requirements

• Experience in people-management or a team leadership role (preferred)
• A strong background in customer service, with a people-first mindset
• A supportive, coaching leadership style that builds confidence and capability in others
• Exceptional sales and customer relationship building skills

Application: We look forward to receiving your application!