Claims Resolution & Customer Support Specialist

MEL Environmental Solutions; Barnsley; On-site; GBP 20,000 - 28,000; Full time

Job summary

A customer support solutions provider in Barnsley is seeking an enthusiastic professional to deliver excellent customer service, resolve inquiries efficiently, and maintain accurate records. The ideal candidate will possess strong communication skills, be adept at managing customer relationships, and strive to achieve business goals within service level agreements. This role offers an opportunity to enhance your customer support skills in a dynamic environment.

Responsibilities

• Providing excellent customer/client support.
• Maintaining accurate records and updated customer information.
• Resolving customer queries in a timely and professional manner.
• Achieving business goals and targets while keeping within SLA.

Job description

A customer support solutions provider in Barnsley is seeking an enthusiastic professional to deliver excellent customer service, resolve inquiries efficiently, and maintain accurate records. The ideal candidate will possess strong communication skills, be adept at managing customer relationships, and strive to achieve business goals within service level agreements. This role offers an opportunity to enhance your customer support skills in a dynamic environment.