Customer Valet Driver

Grosvenor Casino; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premier entertainment venue in the City of Westminster is seeking a dedicated customer valet driver to be the first and last point of contact for guests. You'll be responsible for securely parking and returning vehicles while maintaining a clean garage environment. The ideal candidate will exhibit professionalism and ensure the highest level of customer service is delivered. This position requires a strong commitment to vehicle safety and cleanliness, as well as the promotion of safer gambling principles.

Qualifications

• Experience in customer service roles.
• Strong attention to detail and professionalism.
• Ability to maintain cleanliness and security of vehicles.

Responsibilities

• Park and return vehicles safely for customers.
• Ensure the cleanliness and security of the garage.
• Maintain high standards for the casino VIP car.
• Prevent unauthorized parking in designated areas.
• Promote safer gambling practices.

Job description

Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver, you'll be the first and last point of contact for our guests, You responsible for parking and returning vehicles safely ensuring the security of their vehicles, as well maintaining a clean and secure garage. You will;

• Ensure through your professionalism, appearance and interaction that your customers feel their car will be looked after safely and securely.
• Be committed to providing the highest level of customer service ensuring your department is always cleaned and maintained.
• Make sure no unauthorised vehicles are parked in the unit's car park, or in any parking spaces reserved for or allocated to the unit.
• Maintain the casino VIP car to the highest standards of cleanliness.
• Ensure you behave in a way that promotes safer gambling.