Plumbing Engineer - East London

HomeServe Membership Ltd; Ilford; On-site; GBP 38,000 - 43,000; Full time

Job summary

A home services company in East London is seeking Plumbing Engineers to maintain and repair plumbing systems in customers' homes. The role involves providing excellent customer service and undertaking comprehensive training. The position requires Level 2 in Plumbing, UK driving licence, and plumbing experience in domestic settings. The salary ranges from £38,800 to £42,950 with an additional £3,000 guaranteed bonus in the first year, along with various benefits including overtime pay and a company van.

Benefits

Additional paid overtime

Fantastic pension scheme including Income Protection Cover

33 days annual leave

Up to £2500 Smart Tech and Home Improvements

Free HomeServe Cover 8 policy

Employee assistance programme

Company van with fuel card

Access to training facility and field-based coaches

Learning and development opportunities

Qualifications

• Experience working as a plumber in domestic housing.
• Full UK Driving Licence with no more than 6 penalty points.

Responsibilities

• Undertake maintenance and repair work of plumbing systems.
• Provide industry leading service and enhance reputation.

Skills

1st and 2nd fix plumbing experience

Excellent customer service

Proactive, 'can do' attitude

Education

Level 2 in Plumbing

Job description

HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!, At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth., To help you settle in to your career at HomeServe, you will undertake our extensive training programme.

Training and Induction

• Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
• Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer
• Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

Qualifications

• Level 2 in Plumbing (if successful, copies of your certificates must be provided)
• 1st and 2nd fix plumbing experience
• Experience working as a plumber in domestic housing
• Full UK Driving Licence with no more than 6 penalty points
• Excellent customer service
• Proactive, 'can do' attitude

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done., It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.

Location and Hours

• Location - East London
• Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
• Salary - £38,800 - £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year

Benefits

• Additional paid overtime
• Fantastic pension scheme including Income Protection Cover
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
• Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
• Free HomeServe Cover 8 policy
• Employee assistance programme looking out for you and your family
• Company van with fuel card
• Use of company tools, uniform and PPE
• Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
• Learning and development opportunities
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager