Customer Service Assistant jobs in United Kingdom

Contract: Part time

Salary: £13.35

This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or perch for a quick break. It’s simple, stylish, and full of feel-good moments — and now, it could be where your career takes off.

As a team member, you’ll be the friendly face welcoming guests, serving up fresh doughnuts and drinks, and keeping the store looking great and running smoothly.

This role includes lone working, so you’ll need to feel confident handling the store independently. For that reason, all applicants must be 18 or over.

We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time.

Why You’ll Love Being a Krispy Kremer

Sweet Pay

• Hourly pay, paid directly into your account every two weeks.

Solid Contracts

• No zero-hour surprises.
• Holiday pay is included.
• Pension and life assurance available if eligible.

Full Training & Career Growth

• No experience? No problem.
• We’ll give you all the training you need — and support your journey as you grow with us.

Perks on Perks

• Free doughnut of your choice while you’re on shift.
• Hot drinks to keep you going during your breaks.
• 50% discount on the retail price of a doughnut or box in our retail stores.
• Enjoy discounts from big-name brands and supermarkets through our Treat Box platform.
• Access to WeCare: 24/7 UK-based GP, mental health support, fitness plans, and legal or financial advice — available to you and your family.

Uniform Style

• We’ll provide your Krispy Kreme tee and cap.
• Just bring your own blue jeans or dark trousers, and flat, non-slip shoes or trainers.

What You’ll Be Doing

Join the team that brings smiles (and doughnuts) to life! As a team member, you’ll:

• Welcome every guest with a friendly face and genuine warmth
• Serve up our delicious doughnuts and drinks with confidence and care
• Recommend your favourite flavours and help guests find theirs
• Keep the store looking fresh, stocked, and ready for the next rush
• Jump in where needed—from the till to the display, and everywhere in between
• Help maintain a clean, safe, and fun environment

We’re on the lookout for someone who’s:

• 18 or over (due to lone-working responsibilities)
• Seeking part-time hours with the flexibility to work opening and closing shifts
• Available throughout the week, Monday to Sunday
• A natural team player with a passion for making someone’s day
• Positive, eager to learn, and ready to roll up their sleeves
• Dependable, enthusiastic, and brings good vibes wherever they go

About Krispy Kreme:

Our People: We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you'll find a friend here!

Our Doughnuts: We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?

Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture

Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information.

Doughnut Wait apply today!