Customer Service Adviser jobs in Grã-Bretanha

Salary: Competitive Salary + Car/Car Allowance + Bonus + Excellent Benefits

Key Account Manager - Fusion Utilities

Field based role covering the North East, North West and Leeds

So, who are we? We are Fusion Utilities. a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), company car or car allowance, a generous pension scheme (matched up to 9%), thepotential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

• Identify and develop new and existing major accounts to maximise the growth of sales and margin

• Playing a key role in identifying and tracking key projects and their packages in your geographical region

• Full management of your accounts

• Engagement with key stakeholders

• Proactive approach to tracking and converting customer quotations within the account portfolio and region

• Build strong relationships with customers, managing around 30 accounts

• Ensure outstanding customer care through customers and branches to realise market potential, ensuring regular personal face to face meetings with allocated and large regional customers

• Communicating and working with suppliers to develop relationships between the depots and suppliers, enhancing our customer service, whilst presenting business reports and preparing sales forecasts.

Please note, this is a field-based role and so regular travel will be required, you will be covering the North East, North West and Leeds

• Industry experience is preferable

• Significant Face to Face sales experience with a proven track record of delivery

• Background of account management with the ability to build rapport and establish credibility

• Exceptional communication skills with strong responsibility and accountability for delivery of a business strategy

• Understanding of sales reports and drivers, and analysing customer trends

We look forward to hearing from you!