Customer Service Adviser jobs in United Kingdom

Job Title: General Maintenance Technician

Location: Basildon, Rayleigh

Contract Type: Permanent

Working Hours: 45 Hours Per Week

Salary: £32,421.43 + Overtime

Benefits: 33 Days Holiday, Private Pension, Private Health Care, Life Insurance, Employee Discounts

Due to continued success and exciting growth within our business, we're expanding our maintenance division to support new client contracts across the UK.

As a result, we're recruiting General Maintenance Technicians nationwide to join our high-performing teams and help us deliver exceptional service on a local scale.

This is a fantastic opportunity to be part of a well-established, forward-thinking company that invests in its people and values delivering quality work.

As a General Maintenance Technician, you'll carry out a range of planned and reactive maintenance tasks, including building fabric repairs, groundworks, and basic plumbing. You'll ensure all assigned sites remain safe, compliant, and operational. The role is mobile and will cover a number of sites.

We take pride in doing the job right the first time, maintaining high standards in a safe and efficient way.

• Deliver scheduled PPM and reactive maintenance within SLAs across allocated sites.
• Work safely and follow all compliance and Health & Safety guidelines.
• Build strong relationships with Asda site teams and City colleagues.
• Accurately update and close jobs using our Mercury platform.
• Assess and complete service call requests efficiently.
• Order and collect materials as needed for repair tasks.

• General building fabric maintenance - e.g. Basic Joinery, Painting, Basic plumbing and minor floor repairs (Tiling and Vinyl).
• Carry out hard landscaping/groundwork tasks: laying slabs, minor brickwork repairs, block paving, kerbs, concreting, tarmac repairs and fencing.
• HVAC filter cleaning.
• Maintain clear and accurate documentation.
• Identify issues beyond repair, undertake survey and elevate with recommendations.
• Work collaboratively with the wider team to uphold site standards.

• Full UK driving licence.
• Basic education (GCSEs or equivalent).
• iPad/PC literate.
• Ability to perform varied fabric and ground repair tasks to a high standard.
• Strong knowledge of health and safety.

• NVQ or City & Guilds in a relevant trade.
• Multi trade background.
• Groundworks experience- Channel drain replacement, Manhole replacement, Modular paving, Concreting, Tarmac repairs, Fencing.
• Experience in the FM, retail or public building sectors is highly desirable.

• Self-motivated with a positive, professional attitude.
• Strong organisational skills with the ability to plan materials and workload.
• The ideal person will be confident working independently and as part of a small team, experienced in operating small plant and machinery, and committed to delivering a high standard of work while maintaining site safety.
• Thrives in a fast-paced environment and adapts to business needs.
• Proactively seeks to improve site conditions and deliver high-quality work.