Customer Service Adviser jobs in United Kingdom

Job Title: Air conditioning and refrigeration service engineer
Location: Shropshire
Salary: 38,000.00 - 45,000.00
Industry: Construction

Location: Midlands Region

Join a trusted Midlands leader in air conditioning and refrigeration with over 40 years of experience.

Our client on the lookout for experienced Service Engineers to strengthen our growing team. If you take pride in solving technical challenges, providing exceptional service, and working with top-quality clients across commercial, industrial, and public sectors — this is the role for you.

For more than four decades, Our client has been a leading name in air conditioning and refrigeration solutions across the Midlands. Our customers span industry, education, and public services, and we’re proud of the long‑term relationships we’ve built based on trust, reliability, and expertise.

You’ll be responsible for servicing, diagnosing, and repairing air conditioning and refrigeration systems across a wide range of commercial and industrial environments. From routine maintenance to emergency breakdowns, you’ll use your experience and technical knowledge to deliver effective, high‑quality solutions every time.

You’ll also take part in our out‑of‑hours rota, for which additional pay applies.

• Around 5 years’ proven experience in air conditioning and refrigeration service work
• Strong knowledge of split systems, VRV/VRF, AHUs, and ideally refrigeration or chiller systems
• F‑Gas certification (essential); additional refrigerant qualifications desirable
• Educated to GCSE level (or equivalent)
• Ability to read, interpret, and use technical manuals and diagrams
• Confident using mobile and tablet‑based service apps
• Full UK driving licence and own hand tools required
• Must hold a current DBS certificate or be able to obtain clearance

• A problem‑solver with a customer‑first mindset
• Technically capable, efficient, and organised
• Able to work independently and as part of a supportive team
• Professional, reliable, and keen to maintain the company’s reputation for quality

• Competitive salary package
• Company vehicle
• Ongoing training and certification to keep your skills up to date
• Career development opportunities as the company continues to grow
• Pension contributions
• 20 days’ holiday, increasing with length of service

Job Types: Full‑time, Permanent

• Any other certifications for refrigeration/Gases?

• A/C & Refrigeration Servicing: 5 years (preferred)
• HVAC: 5 years (preferred)

• Fgas (preferred)
• NVQ Level 3 (preferred)

If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly.