Customer Service Adviser jobs in United Kingdom

Senior Commercial Manager London or Leeds (hybrid) Permanent - Full Time Salary up to GBP95k DOE + Car/Car allowance & Flexible Benefits

Be Part of the Future of Power Solutions

We have an exciting opportunity for a Senior Commercial Manager to join our Power Business Unit at Freedom, part of NG Bailey. This role is key to our ambitious growth plans, working with private clients on Independent Connection Provider (ICP) projects across the UK, including Data Centres, Solar Farms, and Battery Energy Storage Systems (BESS).

Reporting to both the Freedom Major Projects & Connections Director and the Freedom Commercial Director, you'll be part of the Power Solutions Senior Leadership Team and the Divisional Commercial Leadership Team.

With projects ranging from GBP3m to GBP15m and potential schemes exceeding GBP50m, this is an opportunity to drive commercial excellence and make a significant impact.

• Lead the commercial strategy for ICP and major power projects, ensuring financial success and risk mitigation.
• Support early engagement with clients, contract negotiations, and commercial governance.
• Oversee the work-winning process, including contract reviews and risk identification.
• Manage and develop a team of Quantity Surveyors across in-house and project-specific teams.
• Drive commercial best practices, ensuring compliance with NG Bailey's policies and processes.
• Ensure robust contract execution, variation management, and dispute resolution.
• Build and maintain strong relationships with clients, suppliers, and subcontractors.
• Lead commercial reviews, performance analysis, and cost-value reconciliation.

We're seeking a commercially astute leader with a strategic mindset and strong stakeholder management skills. You'll be someone who has delivery experience of thriving in a fast paced environment, enjoys problem solving and can influence at all levels.

• Proven experience in a senior commercial role within construction
• Strong contractual knowledge (NEC, JCT, FIDIC etc)
• Experience of successfully managing and mitigating risk and realising opportunities
• Experience managing large scale projects and commercial teams
• Excellent negotiation and dispute resolution skills
• Ability to implement and improve commercial processes and governance

• Power sector construction experience (Transmission or Distribution)
• MRICS or equivalent commercial qualification.
• BSc in Building Services, Quantity Surveying, or similar.
• Knowledge of CDM Regulations and IOSH Managing Safely.

We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle), Pension with a leading provider and up to 8% employer contribution, Personal Wellbeing and Volunteer Days, Private Medical Insurance, Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes, Personal development programme.

As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of GBP500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.