Sales Advisor

The Caraires Consultancy; Rugby; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading consultancy firm in Rugby is looking for a permanent team member to handle customer insurance inquiries. You'll work primarily with existing and new clients, ensuring thorough service delivery. The ideal candidate will have strong customer service skills and good attention to detail. This full-time role offers a salary of £25,450 plus potential bonuses and includes benefits like training, healthcare schemes, and free onsite parking.

Benefits

Great training and development

Free onsite parking

Referral programme

Healthcare schemes with various discounts

Bonus scheme

Qualifications

• Some customer service experience is required.
• An excellent telephone manner is essential.
• Good IT skills and the ability to learn new systems are necessary.

Responsibilities

• Work with existing and new clients to offer insurance policies.
• Follow up on Internet Leads/Quotes by telephone.
• Administer insurance policies and associated administration.
• Arrange payments and liaise with insurance companies.
• Request documentation from customers.

Skills

Customer service experience

Excellent telephone manner

Good IT skills

Ability to follow a script

Strong organizational skills

Calm under pressure

Teamwork skills

Job description

Overview

Permanent Rugby - Office based

Monday to Friday - 9am to 5.30pm

£25,450pa (opportunity to earn bonus after probation - approx £1800 per annum if team targets reached)

Responsibilities

• Working with long-term existing clients and new business clients, offering insurance policies for anything from hotels to small businesses
• Following up on Internet Leads/Quotes by telephone - no cold calling
• Administering insurance policies and associated admin
• Arranging payments
• Liaising with insurance companies
• Requesting documentation from customers

Qualifications & Skills

• Some customer service experience - either office based, over the phone or in person
• An excellent telephone manner and confidence in picking up the phone to speak to people
• Good IT skills - ability to learn new systems
• Can follow a script
• Strong organisational skills and attention to detail
• Calm under pressure
• Can work alone and with a team

Benefits

• Great training and development
• Free onsite parking
• Referral programme
• Healthcare schemes with various discounts
• Bonus scheme

Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.