Customer Care Manager jobs in Italie

SALES CONSULTANT WDF, BIRMINGHAM AIRPORT — FULL TIME, 37.5 HOURS A WEEK

Travel Retail is a division of Coty; we are the world leaders in Luxury fragrance and are proud to hold the licenses for some of the most prestigious global brands which include Hugo Boss, Calvin Klein, Marc Jacobs, Gucci, Chloe and many more. Our purpose is to celebrate and liberate the diversity of beauty. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way. Successful candidates will need to demonstrate a passion for Beauty with a consistent approach to achieving monthly targets and deliver sales through excellent customer service.

• Meet and exceed monthly sales targets with strong numeracy and literacy skills.


• Demonstrate an exceptional level of customer service.


• Work as part of a team.


• Have excellent communication and interpersonal skills, be able to genuinely \"consult.\"


• Have strong ownership and accountability.


• Be passionate about beauty with exceptional grooming standards.


• Ensure store standards are met and maintenance of all counters and fixtures are managed.

Within our Retail teams we are a magnificent medley of humanity, drawing inspiration from the vast fountain of knowledge and creativity that a diverse population offers. At Coty, everyone is free to express who they are and who they want to be. With fearless kindness underpinning every action and decision, we unite and include, enabling our people to thrive and carve out the career they aspire to.

The team consists of 3-10 BA's store dependent, and you will work closely together with several departments such as VM, PMP and Sales. All your colleagues are strong, passionate people from a diverse background that each have something unique to bring to the business. Working in the team, you are not only surrounded by exceptional knowledge but also an unprecedented amount of passion for customer service.

The strength of our team is each individual BA. The strength of each BA is the team. So many of the people who pass through airports are excited because they\'re off on holiday or travelling for pleasure. We love to match their energy and excitement in order to give them a fantastic Coty experience, so we\'re as enthusiastic, outgoing and positive with customers at the end of our shift as you were at the beginning.

You are a Coty fit; You like to serve customers with great passion and enthusiasm. As an exceptional sales consultant you drive the business, and you get energy from working in a fast-paced, diverse, and international environment. Other than that, you:

• Master the English language on a near native level.


• Be computer knowledgeable.


• Experience in the retail beauty would be preferable.


• Follow marketing guidelines and instructions.

• A salary that matches your knowledge and experience as well as monthly bonus.


• Yearly product allocation.


• Private Health care.


• The opportunity to attend trainings within the UK and abroad.

• A telephone/online introductory meeting follows.


• A first online/in-person interview.


• A second interview.


• You will receive a proposal with the terms of employment.

About Coty; Coty is one of the world\'s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! For additional information about Coty Inc., please visit .