Customer Care Manager jobs in Großbritannien

Fintech-Rec, in partnership with major FX and Payment firms, offers exciting opportunities in the financial sector.

Our client is a thriving financial institution regulated by the FCA, with offices in London and Dubai. They specialize in providing Foreign Exchange solutions to Corporate, Institutional, and High Net Worth (HNW) customers. Their services include risk management, payments/collections, and bespoke account management. They aim to combine market-leading technology with a high-touch, service-led approach, fostering innovation to establish a reputable presence in international payments.

This is an excellent opportunity for a high-performing candidate to join a regulated firm in a high-growth phase and contribute to building a high-performing corporate sales team. Working in this dynamic environment offers a fast-paced, energetic atmosphere with new challenges daily.

The company has cultivated an enjoyable and productive working culture, providing an environment where employees can thrive.

We are seeking a Corporate Sales Head of Desk to join the growing sales team. The responsibilities include generating leads, making outbound calls to key decision-makers, understanding client requirements in Foreign Exchange, and providing bespoke solutions or arranging meetings. The candidate should have a comprehensive understanding of the product suite.

Additionally, the role involves managing the sales team, ensuring CRM management, note-taking, call scheduling, and target setting are completed. The individual will be evaluated based on the overall performance of the sales team.