Customer Care Manager jobs in United States

Job Title: Part-time Customer Service Advisor, Ringwood

Careline Support Ltd

Ringwood, United Kingdom

Customer Service

Yes

f84b477cf00b

11

26.04.2025

10.06.2025

• Location: Ringwood, Hampshire - office based
• Salary: From £20,000 per annum, pro rata, dependent on experience, plus Company benefits
• Hours: Part-time opportunities from 15 hours per week
• Shifts: Operational hours are between 06:30-22:30, covering early and late shifts, including alternate weekends

We are expanding our call handling team at Careline Support Ltd and seek a personable, motivated, and diligent individual to join our team full-time.

• Competitive salary starting from £20,000 per annum, pro rata, negotiable depending on experience (£10.25 per hour)
• Excellent colleague benefits
• Variety of shifts to fit your lifestyle
• Supportive and friendly team
• Free tea and coffee
• Extensive training and career development opportunities
• Modern offices in Ringwood
• Free on-site parking
• Rewarding work making a positive difference daily
• Opportunity to gain valuable experience, especially for those starting their careers

• Handling incoming calls from retired homeowners, addressing emergencies (e.g., accidents, fires, floods), fire panel alarms, security calls, or providing friendly support
• Logging calls accurately in our CRM system
• Remaining alert and ready for subsequent calls
• Maintaining a flexible, friendly, and responsive approach

No sales involved, just excellent customer service!

We seek individuals with customer service experience from call centres, retail, hospitality, or the care sector. You should be a good listener and communicator, motivated, reliable, resilient, empathetic, flexible, calm under pressure, and possess good common sense. A good standard of English and IT skills are essential.

Established in 2020, Careline Support Ltd provides telephone support to over 10,000 retired homeowners in the UK, helping them live safely and securely. We are committed to excellent service and support our call handling team from our modern Ringwood offices.

If you believe you have the skills and attributes to make a difference, apply today and join our success story!

We respect your privacy. For information on how we process your data, please read our privacy policy.