Customer Care Assistant jobs in United Kingdom

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment. We have an excellent opportunity for a Health Care Assistant to join our Acute Recovery Team within the Directorate of Mental Health.

The Acute Recovery Team is a specialist clinical service offering clinic interventions for those suffering with severe and prolonged mental health difficulties and who are prescribed specialist treatments. The clinics currently offered are:

• Electroconvulsive therapy (ECT)
• rTMS clinic
• Clozapine clinic
• Olanzapine clinic
• ECG clinic

The service operates from the Bradgate Mental Health Unit and the successful candidate will become fully trained in phlebotomy skills, taking ECG traces and competent in taking physical observations in selected clinics. We also operate satellite clinics within Leicestershire which the successful candidate will be expected to participate in. This service offers a superb opportunity to be part of a specialist team and to develop new clinical skills whilst working with patients who are among the most clinically unwell.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

• Be part of the Acute Recovery Team and contribute to clinic-based interventions for patients with severe mental health conditions.
• Be trained in phlebotomy, taking ECG traces and taking physical observations in selected clinics.
• Participate in satellite clinics within Leicestershire as required.
• Develop new clinical skills while supporting patients who are clinically unwell.

• A generous pension contribution and holiday allowance starting at 27 days, increasing to 29 days after 5 years of service and 33 days after 10 years of service
• Free onsite parking
• Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages to support work-life balance
• Health and Wellbeing Support
• Various Staff Support Networks

For more information, an informal chat and to arrange a visit at the clinics please contact andy.thompson6@nhs.net, Nicola.cessford@nhs.net, ellen.moyo@nhs.net or alexandra.hawkins1@nhs.net. Alternatively, you can contact us via phone on 0116 225 2677.

We may close the advert early if we receive a sufficient number of applicants, so please apply as soon as possible.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information including AI in our recruitment process can be found in the Information for Applicants document attached. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.