Customer Care Assistant jobs in United Kingdom

Go back London North West University Healthcare NHS Trust

The closing date is 17 October 2025

An exciting opportunity has arisen within the Cardiac Catheter Labs for a Band 6 Registered Nurse to join our dynamic and friendly team. If you are enthusiastic, flexible and passionate about cardiology then this would be an ideal opportunity for you to join our team.

The successful candidate will have cath lab experience at band 5 level.

As the successful candidate, you will be expected to work across both Northwick Park and Ealing Hospital, within these 2 sites there are three Cardiac Catheter labs and a day care unit on each site. You will support the band 7 Clinical Nurse Managers across the sites to maintain and audit the quality standards for the areas and support with staff management.

The post holder will deliver exceptional clinical care to patients before and after cardiac procedures, including diagnostic coronary angiograms, permanent pacemaker insertions, PCI, ablations, and the implantation of complex devices. They will collaborate with consultants, support the Lead Nurse, and help with the line management of junior team members.

The role requires working within the catheter lab as either a circulating nurse or a scrub nurse.

During procedures, the nurse will act as the patient's advocate and provide assistance to members of the multidisciplinary team as needed.

The post holder will also ensure the delivery of high-quality nursing care within the cardiology day care unit

There will be also opportunities to expand in your clinical role in activities such as nurse led ILR procedures.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.

• Educated to degree level or desire to do so
• currently registered with the NMC in UK
• Practice supervisor and assessor qualification

• minimum of 2years experience in cath lab
• effective written and electronic communication
• experience in cardiac cath lab at band 5 level

• ability to work across a multi professional team
• Self motivated and able to motivate a team
• Committed to providing the highest quality of care
• Able to demonstrate application of expanded roles/skills within clinical setting

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust

£44,485 to £52,521 a yearper annum Inclusive ofHigh Cost Area Supplement