Customer Care Assistant jobs in United Kingdom

Mew the Movers is a respected furniture removal and storage business located on the Isle of Wight, dedicated to providing exceptional service to our clients. With a strong commitment to quality and customer satisfaction, we take pride in our ability to cater to the unique needs of our community. As we look to expand our market presence, we are seeking driven and passionate professionals to join our team.

We are looking for a motivated Sales Surveyor and an energetic Sales/Business Development Manager to support our growth and enhance our customer base. The ideal candidate will be responsible for identifying new business opportunities, managing client relationships, and ensuring a high level of customer satisfaction.

Sales Surveyor Responsibilities:

• Conduct surveys and assessments for furniture removal and storage projects.
• Gather accurate measurements and assess client needs to provide tailored solutions.
• Prepare detailed quotes and proposals based on client requirements.
• Collaborate with the operations team to schedule services and resources efficiently.
• Develop and maintain strong relationships with clients, ensuring their needs are met.

Sales/Business Development Manager Responsibilities:

• Develop and execute strategic sales plans to achieve company growth targets.
• Identify and pursue new business opportunities within the local community and beyond.
• Build and maintain relationships with key stakeholders, including Estate Agents, Businesses, and Community Organisations.
• Conduct market research to identify trends and competitor activities.
• Monitor sales performance and provide regular reports to the management team.
• Collaborate closely with marketing to promote services and improve visibility.

• Proven experience in sales, business development, or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Proficient in using CRM software and Microsoft Office Suite.
• A valid driving license is required.
• Training in Removal Surveying and Estimating will be provided. In Home, Email, Online and Video Surveys.

• Competitive Salary: We value your contributions and reward your performance.
• A Commission Structure will be developed
• Supportive Work Environment: Be a part of a team that prioritizes collaboration and innovation.
• Career Growth Opportunities: As we expand, we encourage personal and professional development.
• Community Impact: Contribute to the local economy and help families and businesses during their transitions.
• A Mileage Allowance or Company Vehicle will be provided.

If you are passionate about sales, want help our customers and want the freedom to develope our business further and ready to take on a new challenge with Mew the Movers, please submit your CV and a cover letter detailing your relevant experience to mewthemovers@icloud.com.

Join us at Mew the Movers and help shape the future of furniture removal and storage on the Isle of Wight!