Luxury Showroom Sales Advisor

Lifestyle Ltd; Burton on the Wolds; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading lifestyle company in Burton on the Wolds is seeking a Sales Advisor to enhance customer service and grow sales. The ideal candidate will thrive in a customer-focused environment, showcasing strong communication skills over various platforms. Responsibilities include handling incoming and outbound sales calls, creating quotes, and maintaining customer relationships. Competitive salary of £25,000 - £27,000 plus bonus and benefits apply.

Benefits

Contributory pension

Bonus

Staff discount

Paid training

Healthcare cash plan

Employee wellbeing initiatives

Qualifications

• Experience in a customer service or sales role.
• Ability to communicate clearly and confidently over phone, email, and in-person.
• Proactive and reactive to customer needs.

Responsibilities

• Answer incoming sales calls and make outbound calls.
• Create quotations and process payments.
• Provide aftersales service and advice to customers.

Skills

Customer service

Communication

Organizational skills

Job description

Overview

As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers' requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform.

Responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationships with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

About Quorn Stone

Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

Salary and Benefits

• Salary: £25,000 - £27,000 per annum plus contributory pension + bonus + staff discount
• A great place to work with a friendly and welcoming team
• Competitive salary package
• Paid Training
• Employee assistance program
• Competitive holiday allowances with the option to buy holiday
• Enhanced parental leave
• Company pension
• Healthcare cash plan provided by Simply Health
• Employee and friends and family discount on Quorn Stone products
• Employee wellbeing initiatives with Mental Health First Aiders available across the business
• 2 volunteering days each year

Working hours

37 hours per week, with 2 days off.

Opening hours:
Monday-Friday 9am-5pm
Saturday 9:30am-5pm
Sunday Closed

Salary is £25,000-£27,000 plus bonus earnings (OTE Pay: £25,500.00-£33,200.00 per year)