Post Installation Manager - Commercial Solar PV

Astute People; Painswick; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading renewable energy provider is looking for a Post Installation Manager in Gloucestershire. This office-based position focuses on customer satisfaction and post-installation processes. The ideal candidate has at least 3 years of experience in commercial solar PV, strong technical skills, and customer service experience. A competitive salary of £50,000 - £60,000 is offered along with benefits including free on-site parking and a pension scheme.

Benefits

Free on-site parking

Company pension scheme

Company events

Qualifications

• Minimum 3+ years' experience in commercial solar PV.
• Strong technical problem-solving skills with a logical approach.
• Customer service experience.

Responsibilities

• Own post-commissioning customer satisfaction and issue resolution.
• Develop and refine post-installation processes.
• Lead the launch of a full Operations & Maintenance (O&M) service.

Skills

Technical problem-solving

Organisational skills

Quality-focused

Commercial awareness

Customer engagement

Job description

Overview

Astute's Renewables Team is partnering with a leading renewable energy provider, renowned for their high-quality projects and commitment to innovation, which is looking to recruit a Post Installation Manager in Gloucestershire.

The office-based role is a strategically important position within the company's growing Commercial Solar PV division and comes with a competitive salary between £50,000 - £60,000 as well as the potential to progress into an Operational Management role.

If you are a technically savvy, commercially minded professional and are looking to work for an organisation that values integrity and people at the forefront of everything it does, submit your CV to apply today.

Responsibilities

• Reporting to the Business Development Director you will:
• Take ownership of post-commissioning customer satisfaction and issue resolution.
• Work closely with the Operations Manager to ensure consistent quality across installation teams, subcontractors, and product suppliers.
• Develop and refine post-installation processes, ensuring all issues are logged, tracked, and resolved within agreed SLA timescales.
• Capture and report recurring issues to support continuous improvement across installation, sales, and project management teams.
• Lead the development and launch of a full Operations & Maintenance (O&M) service, aiming for cost-neutral operation within 12 months and profitability within 24 months.
• Engage directly with customers to manage expectations and deliver a high-quality post-installation experience.
• Liaise with suppliers and manufacturers to manage product quality, warranty claims, and issue trends.

Qualifications

• Minimum 3+ years' experience in commercial solar PV.
• Strong technical problem-solving skills with a logical approach.
• Organised, quality-focused, and able to work autonomously.
• Commercially astute with excellent internal and external communication skills.
• Confident engaging with clients and third parties.
• Previous management or O&M experience.
• Background in construction or electrical engineering (commercial scale).
• Customer service experience.

Salary and Benefits

• Salary between £50,000 - £60,000
• Free on-site parking
• Company pension scheme
• Company events

INDREN

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful