Sales Advisor

Wolseley UK Limited; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading trade merchant in the UK is seeking a Sales Advisor for their Whethby branch. This full-time role includes serving trade customers, answering inquiries, and building customer relationships. The ideal candidate should have prior customer service experience and a proactive sales approach. Compensation includes an annual salary of £25,652 plus bonuses and excellent benefits such as a pension scheme and health access.

Benefits

Annual leave increasing with service

Generous pension scheme

Access to online discounts

Free healthcare access

Wellness programs

Qualifications

• Prior customer service or sales experience.
• Willingness to learn with a positive and enthusiastic attitude.
• Confidence in engaging with customers both face-to-face and over the phone.

Responsibilities

• Serving customers on the trade counter by understanding their specific needs.
• Responding to customer enquiries via phone & email promptly.
• Booking stock in and putting it away in the designated location.
• Proactively contacting customers to build relationships.

Skills

Customer service experience

Sales skills

Engagement confidence

Proactive sales approach

Positive attitude

Job description

Salary

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Whethby

Whethby - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the salary of £25,652 salary, there are also benefits on tap – including...

• Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in ourWhethby branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Booking stock in and putting it away in the designated location.
• Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

This is a full time permanent role working 40 hours per week, Monday to Friday between 7:30am - 5pm (rota basis) and 1 in 3 Saturdays from 8am - 12pm (paid as overtime or time in lieu).

And here’s what we’d like you to have:

• Prior customer service or sales experience.
• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
• Confidence in engaging with customers both face-to-face and over the phone.
• A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.

We look forward to receiving your application!