Freight Forwarding – Account Manager

White Recruitment Construction; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics recruitment agency is seeking an experienced Freight Forwarding – Account Manager in Manchester. You will manage the entire transport cycle, build client relationships, and ensure compliance with operational standards. The ideal candidate possesses experience in freight forwarding and thrives in a collaborative environment. This role offers a competitive salary package and opportunities for personal development.

Benefits

Opportunity for personal development

Positive working culture

Competitive salary package

Qualifications

• Experience in freight forwarding required.
• Strong communication and team collaboration skills.
• Ability to manage complex transport cycles.

Responsibilities

• Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade.
• Build and maintain strong relationships with clients.
• Ensure compliance with company SOPs and standards.

Skills

Customer management

End-to-end transport cycle management

Relationship building

Costing and billing

Import/export knowledge

Job description

Overview

Freight Forwarding – Account Manager
Location: Manchester, UK
Job Type: Permanent / Full-Time
Salary: Competitive salary on offer depending on experience

This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road.

A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence.

Responsibilities

• Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade.
• Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing.
• Build and maintain strong relationships with clients, including regular visits and check-in calls.
• Ensure all company SOPs and compliance standards are adhered to.
• Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions.
• Monitor customer activity, identify new opportunities, and take remedial action where required.
• Accurately cost and invoice files, maintaining KPI service standards.
• Provide proactive updates to clients on shipment status.

Benefits

• Opportunity to join a growing, forward-thinking business.
• Positive and supportive working culture.
• Scope for personal development and progression within the company.
• Competitive salary package (dependent on experience).

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.