Customer Care Advisor jobs in United Kingdom
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Lloyd Recruitment - East Grinstead
Key Account Manager - Growth & Leadership (Logistics)
Hawk 3 Talent Solutions
Key Account Manager
Job summary
A leading travel retail products organization seeks a Key Account Manager for their Customer and Crew Management department. This role, which allows for homeworking, demands a strong background in customer engagement and account management. The ideal candidate will have at least 3 years of experience in a retail or airline environment, with proven skills in stakeholder management and cross-functional collaboration. The role includes responsibilities like conducting meetings and supporting business objectives through effective stakeholder engagement.
Qualifications
- Minimum 3 years experience in a retail or airline environment.
- Minimum 3 years experience in a customer-facing role, ideally within Account Management.
- Strong experience working cross-functionally with stakeholders.
Responsibilities
- Conduct meetings and produce clear minutes.
- Manage internal and external stakeholders.
- Support business objectives delivery.
Skills
Homeworking
On behalf of our client, a leading travel retail products organisation, we are pleased to present a permanent opportunity for a Key Account Manager within their Customer and Crew Management department.
- Minimum 3 years experience in a retail or airline environment.
- Minimum 3 years experience in a customer-facing role, ideally within Account Management.
- Strong experience working cross-functionally and engaging with stakeholders at all levels.
- Proven ability to conduct meetings, produce clear and concise minutes, and follow up on actions.
- Demonstrated internal and external stakeholder management to support delivery of business objectives.
- Knowledge of airline operations, particularly relating to inflight retail, would be a strong advantage.
- Ability and willingness to travel within the UK and internationally, as required by the role.
- This is a homeworking position
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.