Contract Manager ofertas em Grã-Bretanha

Moniepoint Group has been ranked one of Africa’s fastest-growing fintech companies three years in a row by the Financial Times. Backed by Visa and Google’s Africa Investment Fund in our $110 million Series C, we’re building transformative financial products that solve real problems, starting with underserved communities across Africa and the diaspora. Our growth isn’t just fast, it’s meaningful, creating real impact for tens of millions of people who have been left out of the financial system.

As part of this expansion, we’ve launched Monieworld. MonieWorld is a subsidiary of Moniepoint Inc. Our goal is to enable financial happiness for every African, everywhere, and this is day one. Join us on our mission to build a differentiated banking platform for the African diaspora that makes it easier to support loved ones, manage finances across continents, and participate more fully in global economic life!

MonieWorld is seeking an experienced Contractor Compliance Manager (for a 6 month contract) to strengthen internal compliance governance, documentation, and oversight processes. The successful candidate will be responsible for bringing structure, consistency, and audit-readiness to the firm’s Compliance and FinCrime frameworks - transforming existing materials, practices, and processes into a well-documented, controlled, and traceable system that meets FCA expectations.

The role will work cross-functionally with Compliance, FinCrime, Product, and Operations teams to document end-to-end processes, map manual and automated controls, structure internal training governance, and support ongoing automation projects through rigorous documentation and vendor assessment support.

• Location: Hybrid/Remote (must be UK-based)
• Reports to: Director – Onboarding & Retention
• Start Date: asap

1. Process & Control Documentation
   • Review existing process documentation across FinCrime Compliance processes to identify gaps, outdated content, and areas requiring re-alignment with current practices.
   • Update and expand documentation to reflect recent and ongoing process evolution, including automation of onboarding, screening, and EDD workflows.
   • Document new processes and control enhancements as they are developed over the next six months, ensuring alignment between operational execution and product development.
   • Maintain a living documentation library, continuously updated to reflect process improvements, automation rollouts, and control refinements.
   • Build and maintain clear, version-controlled Standard Operating Procedures (SOPs) with step-by-step actions, ownership, controls, and evidencing requirements.
   • Create and update process maps to illustrate current-state and target-state workflows, control points, and escalation paths.
   • Ensure documentation remains consistent, accessible, and audit-ready for internal and external stakeholders (including FCA and 2LOD).
2. Training Governance Framework
   • Conduct a full review of existing training resources, materials, and practices across teams.
   • Design a structured, granular training plan — converting ad-hoc materials into a formal daily/weekly/monthly schedule with milestones and clear ownership.
   • Develop a training documentation framework defining how completion is evidenced and logged (per individual), how knowledge retention and understanding are tested, and how exceptions and follow-ups are recorded and tracked.
   • Ensure all training governance materials meet FCA audit standards, with full traceability from training content → delivery → completion → testing → oversight.
   • Work alongside the Product team to ensure all compliance aspects of automation projects are properly documented and controlled.
   • Support vendor assessment processes, including: compiling compliance questionnaires and due diligence evidence, documenting assessment outcomes and decision rationales, and maintaining audit trails for 2LOD and external review.
   • Document testing scenarios, validation results, and sign-off outcomes, ensuring traceability to policy and regulatory requirements.
   • Lead the creation of Compliance Packs and project governance documents for internal sign-off, 2LOD, or FCA inspection.

• Minimum 10 years’ experience working within a UK FCA-regulated financial institution.
• Strong background in Compliance or FinCrime operations within a regulated UK Bank, EMI, or PSP.
• Experience maintaining and updating documentation frameworks during major process change, automation, or system transformation.
• Deep understanding of FCA expectations, MLR2017, and JMLSG guidance relating to documentation, governance, and audit-readiness.
• Experience designing structured training governance frameworks (not content creation, but scheduling, evidencing, and testing processes).
• Ability to produce and manage high-quality SOPs, process maps, and control frameworks with full traceability.
• Familiarity with automated controls, FinCrime tools (e.g., Mitek, ComplyAdvantage, Sumsub, LSEG, Lexis Nexis), and vendor assessment documentation.
• Excellent technical writing and organisational skills — able to convert fragmented information into structured, referenceable documentation.
• Highly detail-oriented, methodical, and comfortable working independently to bring order to complex operational environments.

• You’re a quick learner able to absorb complex and evolving processes rapidly.
• You’re highly organised, detail-driven, and proactive with a “no surprises” ethos.
• You thrive in a fast-paced, high-pressure environment undergoing rapid automation and change.
• You bring strong structure and documentation discipline to dynamic operational settings.
• You excel at translating moving parts into clear, accurate, and compliant documentation.
• You are ICA-qualified, or hold a law or accounting degree (or equivalent professional qualification).

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation: You’ll receive an attractive salary and benefits package, health insurance, and bonuses.

1. A preliminary phone call with one of our recruiters
2. An interview with the Hiring Manager, our Director of Operations, Onboarding & Retention
3. An interview with our Client Onboarding Quality Manager
4. An interview with our Head of People

We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team