Complaints jobs in United Kingdom

Availability Window: Wed 15:00-21:00, Thu 15:00-21:00, Fri 15:00-21:00.

Our Pharmacy Dispenser rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

Working alongside experienced Pharmacists and managers, you will receive local management and leadership support in whatever store you are based. Our management team comes from a variety of backgrounds so there is always a chance to learn.

We are looking for talented and driven Pharmacy professionals who can deliver the highest quality healthcare service to our customers and in return, we’ll provide a supportive team, detailed industry training and a varied working environment where no two days are the same.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Pharmacy Assistants are integral to the running of our Pharmacies. We are looking for someone who is a team player, and can take on the following responsibilities:

• Supporting the operation of one of our new modern Pharmacies.
• Applying your technical skills and strong customer focus to accurately dispense medication for our customers.
• Dispensing prescription medicines, ensuring attention to detail and accuracy are maintained at all times.
• Talking to customers and offering information in a confident, friendly and professional manner, providing our customers with a great service, making them want to visit our Pharmacy again.
• Offering appropriate information to customers on common ailments, symptoms and products.
• Taking time to understand the customers’ needs, explaining the benefits of the products in a way they understand and only selling products that are right for the customer.
• Advising customers on the range of Pharmacy services available.
• Supporting and delivering Pharmacy services and the dispensing process according to the Standard Operating Procedures.
• Assessing the legal appropriateness of dispensed prescriptions.
• Dealing with clinical and legal queries from Healthcare practitioners within area of competence.
• Responding to customer queries in relation to prescription medicines, informing the Pharmacist of any complaints.
• Ensuring all dispensary routines and Standard Operating Procedures are followed.
• Ensuring dispensary and consulting rooms are clean, tidy and free of clutter.
• Ensuring all prescription administration is accurate and completed on time.
• Bringing promotional activities and company initiatives within the team to life.
• Carrying out all procedures accurately to protect profit and ensure we trade safely and legally.
• Completing corporate and departmental training.
• Keeping up to date with legal and professional developments in pharmacy.

• Qualifications gained from working in a Pharmacy environment.
• A desire to train and develop into the Pharmacy field.

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com