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Claimont Health- Complex Care Support Worker- East Grinstead

Does your current role empower you to giveyour aspired level of person-centred care from beginning to end of the patientjourney?

Claimont Health is a CQC registered unique service provider in theprivate sector, providing high- profile, person centred, holistic services toclients who prefer to be treated in the comfort of their own home. We offer atailored service, providing highly skilled mental health professionals tocomplement clients needs.

As a member of our clinical team, you will be offered a variedcaseload of work, depending on your skills and experience. You will care foryour client on a Live-In or Home Visit basis, where you will have the opportunity to work oneto one in a calm environment that feels secure for them.

Your experience will reflect in your practice as you see the resulting outcomes of your skills and expertise in enabling our clients to use their strengths to improve their own well-being.

What do we need from you?

We are looking for high quality, dynamic and experienced Complex Care Support Workers who have worked with a range of conditions and age groups. If you have experience with supporting children or young adults with ASD and other physical complex care needs, we would like to hear from you.

We have few clients requiring support in the East Grinstead area. This is apart timeposition requiring some additional hours in school holidays. Hours Available are as follows:

• Term Time, 5 hours per day (Monday to Friday) + 9pm to 9am (Friday - Sunday).
• School holidays, day and night hours (full time).

You will need to be an experienced support worker who can support our clients to engage in community-based activities, as part of their personal development and progression.

YOU MUST HOLD A UK DRIVING LICENCE AND HAVE ACCESS TO A CAR

Required Skills/Qualifications:

• 1 year or more experience as a Complex Care Support Worker
• Flexibility, maturity, independence, and carry a very high professional standard.
• Commitment to delivering client specific care.
• Adaptable approach to support client and family members.
• Ability to maintain clear professional boundaries within a home setting.

So, what can we off you in return for your dedicationand commitment?

• Competitive pay - £15 per hour
• Paid Induction and CPD support.

Please apply if you would like to hear more about an opportunitywhere you will have time to provide the specialist care you envisaged when youchose your career in mental health.

Claimont Health follows saferrecruitment of staff for all appointments. It is a requirement that all staffunderstand it is each persons individual responsibility and are committed topromoting and safeguarding the welfare of service users. Candidates will besubject to an Enhanced DBS disclosure.

Job title

Support Worker

Department

Reports to

ClinicalOperations

Job purpose

Claimont Home Care Ltd is a CQC registered unique service in theprivate sector delivering specialist mental health nursing at home wheninpatient admission is being considered or for inpatients treated in hospitalbut who wish, and are able, to be discharged home. Claimont is not an agency.We invest in people and build relationships based on mutual support and longterm commitment. The work we offer our staff can be extremely varied and isrooted in a Patient Centred, holistic approach. We value our nurses andsupport workers skills and experience and support them with any additionaltraining requirements they may need. We are looking for high quality, dynamicand experienced Complex Care Support Workers who have experience working with young people/children diagnosed with ASD.

Key accountabilities

You will expectto support on the following.

involvedin an individuals care.

Ensure managementpolicies and protocols and ensure adhered to practice guidance, as they areupdated and respond to national and local guidance.

Ensurethat written records of all aspects of client treatment and progress aremaintained throughout the treatment process.

• Complete andmaintain all documentation and records as required, including electronicpatient records within 24 hours of event
• Carry outactivities with clients that enable full access to community life.
• Work withfamilies/carers to assist them in understanding mental health and copingeffectively with issues arising from their role as carers.
• Maintain thehighest degree of confidentiality in delivery of treatment packages.
• Maintaineffective communication with referring agents as appropriate.
• Maintain a high level of professional core psychiatric skills.
• Maintaineffective clinical links with colleagues, carers and relatives of clientand develop links with community services/resources.
• Encourage the use of evidence-based practice.
• Attend and fully contribute to all team meetings.
• To report assessment findings in the appropriate format to the people who needthem
• To ensure confidentiality and security of patient data is always maintained incompliance with the Data Protection Act.
• To ensure confidentiality of staff, patients and carers is maintained in line with Claimont policy.
• To attend appropriate mandatory training courses in line with requirements of the role, Health and Safety Regulations and as part of personal development, e.g., systems training, fire awareness training, appraisals.

To carryout any other duties as requested by the Registered Manager to ensure thequality of service provided by the team.

To actively participate in a performance review and the development andimplementation of a personal development plan.

• To take responsibility for their own professional development ensuring professional standards are maintained and statutory and mandatory training is in date.
• To attend any training as requested.
• To adhere to the Professional Code of Conduct relating to your profession (if applicable).
• To uphold the principles and values set out in the Claimont Contractors Manual.
• To ensure that the health and wellbeing of patients is at the centre of allactivities and that all staff engage and communicate with patients as appropriate.
• To always promote quality and safety of patients, visitors and staff thus enabling Claimont to meet its regulation requirements (Care Quality Commission Registration Regulations and Outcomes) that relate most directly to patients and strive for continuous quality improvement.

To observe Claimont Equal Opportunities Policy providing equality of treatmentand opportunity to employees, client, and service providers irrespective ofsex, sexuality, age, marital status, ethnic origin, or disability.

To take responsibility for the health & safety of themselves and other persons who may be affected by their omissions or actions at work.

• To promote Claimont's Health and Safety Policy and ensure matters are managed in accordance with it.
• To cooperate with Claimont to ensure that statutory and departmental regulations are adhered to.
• Report accidents, incidents and near misses, implementing corrective action where necessary.

To comply fully with the duties and responsibilities outlined the Claimont's Information Governance Policy.

• To comply with the Data Protection Act 1998, NHS Confidentiality guidelines (e.g., Caldicott, GMC) and any code of practice on Confidentiality and Data Protection as expected by Claimont.
• To ensure that all information collected, stored, and used is done so in compliance with the above Act and any relevant Claimont Policies.
• To raise any matters of concern with your Manager/Director
• To recognise that promoting the welfare and safeguarding children, young people and adults is everyone's business and access training and supervision as appropriate to the role.
• To support the organisation in ensuring the client is protected from abuse or the risk of abuse and their human rights are respected and upheld.
• To ensure concerns are responded to appropriately in line with the Claimont's Safeguarding Adults Policy and the Child Protection Policy and interagency safeguarding procedures.
• To comply with recruitment and other checks as requested by the organization including undertaking an Enhanced Disclosure via the Criminal Records Bureau.

Ensure the effective flow of information within the team, between the team and management and with external parties, representing corporate messages constructively and observing Claimont's internal communication policies and procedures.

Carry out day to day tasks in accordance with stated policies, procedures, and regulations.

Help to project the desired image of Claimont by demonstrating the corporate values through own example while ensuring they are developed with others by promoting thinking, skills and behaviour associated with Claimont's leadership and culture.

Internal contacts

Internal Stakeholders and Claimont team members

External contacts

Local Authorities and other partner organisations.

External stakeholders in relation to client safety, quality, and clinical governance queries.

Clients

External professionals

• QUALIFICATIONS:
• Basic computer skills
• Post basic qualifications in health care
• Degree level post basic qualifications in health care
• Current, Clean, Full car driving Licence

• EXPERIENCE:
• Evidence of appropriate resource management
• Working collaboratively as part of a multi-professional Team
• CAMHS experience
• Providing consistency in a role
• Building trust and working collaboratively with a patient
• Delivering health care services to people with complex care needs across a variety of settings, including community

• SKILLS:
• Must be a driver
• Excellent Interpersonal Skills
• Able to manage change, flexible and adaptable
• Able to work to deadlines in a pressurized environment
• Dynamic, willing to work collaboratively
• Good Presentation Skills
• Enhanced Influencing Skills
• Ability to self-manage
• Able to manage a situation/patient in crisis
• Able to build relationships in difficult situations
• Able to adapt and fit in appropriately to surroundings
• OTHER:
• Demonstrable record of clinical achievements
• Understanding of health care delivery within the NHS / Independent sector
• A working knowledge and understanding of the Mental Health Act 1983 and its possible impact on services provided
• A good understanding of the Health and Social Care Act and its implications for the organisation

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.