7,533

Change Management jobs in United Kingdom

Senior Service Delivery Lead: Call Handling

North West Ambulance Service

Bolton
On-site
GBP 40,000 - 60,000
11 days ago
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Finance Director

PEXA Group

Thame
On-site
GBP 90,000 - 110,000
11 days ago

Layout Engineer

EDF Energy

Bristol
Hybrid
GBP 55,000 - 60,000
11 days ago

Accounts Payable Manager

William Grant & Sons

Glasgow
On-site
GBP 80,000 - 100,000
11 days ago

Senior M&E QS: Lead Change on Major Infra (3 on-site days)

Gold Group

Greater London
On-site
GBP 60,000 - 80,000
11 days ago
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Senior Quality Engineer

Cypartners

Selby
Hybrid
GBP 45,000 - 60,000
11 days ago

Work Coordinator

Liberty Gas Group

England
On-site
GBP 22,000 - 27,000
11 days ago

Senior Technical Quality Manager

Morrisons

Bradford
On-site
GBP 60,000 - 80,000
12 days ago
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IT Service Manager - Remote, Travel, ITIL Excellence

RecruitMe

Cardiff
Hybrid
GBP 60,000 - 69,000
12 days ago

Regulatory Compliance Manager

Shieldpay

Greater London
Hybrid
GBP 80,000 - 100,000
12 days ago

Specialist Cardiac Catheter Lab Practitioner (XR06)

Leeds Teaching Hospitals

Leeds
On-site
GBP 30,000 - 45,000
12 days ago

Training & Development Officer - Adult Services

Bellspire Group Ltd

Wales
On-site
GBP 30,000 - 45,000
12 days ago

Oracle Fusion Cloud Payroll & HCM Consultant (Hybrid)

Summer-Browning Associates Ltd

Bristol
Hybrid
GBP 100,000 - 125,000
12 days ago

Senior SEND Adviser

NCG Corporation

Newcastle upon Tyne
On-site
GBP 30,000 - 45,000
12 days ago

Operations Manager

Asda Stores Ltd

Wednesbury
On-site
GBP 60,000 - 80,000
12 days ago

Configuration & Change Control Specialist (ERP/ISO)

In-Parallel Computer Staff Ltd

Greater London
On-site
GBP 60,000 - 80,000
12 days ago

Lead Architectural Technician

Reed Specialist Recruitment

East Grinstead
Hybrid
GBP 40,000 - 55,000
12 days ago

Operations Manager

Asda

Birmingham
On-site
GBP 60,000 - 80,000
12 days ago

Senior SEND Adviser

NCG

Newcastle upon Tyne
On-site
GBP 30,000 - 45,000
13 days ago

Head of Customer Hub Operations (Hybrid – 15% Bonus)

South West Water

Bristol
On-site
GBP 55,000 - 60,000
14 days ago

Work Coordinator

Liberty Gas Group

Langstone
On-site
GBP 27,000
14 days ago

Work Coordinator

Liberty

East Hampshire
On-site
GBP 27,000
14 days ago

Banking Change Analyst (Agile/Waterfall)

Barclays UK

Northampton
On-site
GBP 50,000 - 70,000
15 days ago

Operations & Logistics Coordinator

Osborne Appointments

Sandy
On-site
GBP 28,000
15 days ago

EMEA SAP Platform Architect

Colliers International EMEA

Greater London
On-site
GBP 100,000 - 125,000
15 days ago

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Senior Service Delivery Lead: Call Handling
North West Ambulance Service
Bolton
On-site
GBP 40,000 - 60,000
Full time
11 days ago

Job summary

A leading emergency service provider is seeking a Service Delivery Manager in Bolton to oversee Call Handling operations. This senior role involves managing performance, leading a team of senior managers, and ensuring the delivery of high-quality care. The ideal candidate is a motivated leader with experience in managing change and performance in complex environments. Join to play a pivotal role in shaping the future of urgent care services and driving innovation across our services.

Qualifications

  • Proven experience in Integrated Contact Centres or similar environments.
  • Strong ability to manage change and deliver results.
  • Excellent analytical and strategic thinking skills.

Responsibilities

  • Provide senior operational and performance management for ICC Call Handling.
  • Deliver key performance indicators through robust monitoring.
  • Lead and motivate a team of senior managers.

Skills

Leadership
Change Management
Analytical Skills
Performance Management
Stakeholder Engagement
Job description
A leading emergency service provider is seeking a Service Delivery Manager in Bolton to oversee Call Handling operations. This senior role involves managing performance, leading a team of senior managers, and ensuring the delivery of high-quality care. The ideal candidate is a motivated leader with experience in managing change and performance in complex environments. Join to play a pivotal role in shaping the future of urgent care services and driving innovation across our services.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.