Work Coordinator

Liberty; East Hampshire; On-site; GBP 27,000; Full time

Job summary

A dynamic community-focused company in East Hampshire is seeking an experienced Work Coordinator to join their supportive team. The role involves prioritising and scheduling various tasks, handling calls, and managing customer relationships. Ideal candidates will possess excellent communication skills, have previous experience in scheduling, and a strong educational background. This position offers a competitive salary of £26,208 and a commitment to professional development and wellbeing.

Benefits

23 days annual leave + bank holidays

24/7 GP access and mental health support

Training and professional development

Qualifications

• Good level of education required.
• Experience in call handling or scheduling preferred.
• Ability to operate a computerised database system.

Responsibilities

• Prioritise and schedule backfill tasks.
• Reschedule jobs falling out of the programme.
• Handle calls and manage customer relationships.

Skills

Excellent communication skills

Previous call handling experience

Analytical skills

Ability to work independently

Teamwork

Education

Good level of education

Tools

Computerised database system

Job description

Are you an experienced Work Coordinator based in or near Havant? Looking to earn £26,208 per year?

Join Liberty and make a real difference in the communities we serve!

We can Offer You:

• Work‑Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
• Training & Growth: Ongoing professional development to keep you at the top of your game

Your Role:

• Prioritising and scheduling backfill and reinstatement tasks
• Rescheduling jobs that fall out of programme
• Help us manage contract requirements for a range of jobs
• Handling calls, scheduling a range of works
• Validating each job to ensure the required information is available
• Managing the customer and client relationships
• Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
• Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

What We Need from You:

• Good level of education
• Previous call handling/scheduling experience
• Ability to operate a computerised database system
• Good knowledge of office working systems
• Excellent communication skills
• Ability to work independently and as part of a team
• Demonstrate strong analytical skills and the ability to manage change

Why Liberty?

We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!

Click “Apply” below to join Liberty as a Work Coordinator. We look forward to hearing from you!

Closing date: 1st January 2025