Care Coordinator jobs in United Kingdom

HADI CARE LEEDS is a homecare provider who is looking for a BRANCH CARE MANAGER to help us grow our business in LEEDS AND THE SURROUNDING AREAS.

As a Branch Care Manager, you will provide physical and emotional support to individuals and supervise teams of care assistants.

• Working closely with the Registered Manager to coordinate the growth and development of a high quality private domiciliary care service for older people in the local area
• Converting new client enquiries and supporting care coordinator for staffing rotas
• Networking in the local community to raise awareness of the service
• Promoting the highest standards of care and service
• Working alongside field care and recruitment team to recruit and train Care Professionals
• Converting new client enquiries and coordinating staffing rotas
• Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
• Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
• Ensuring successful operation of quality control systems and performing quality assurance visits for clients
• Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
• Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements
• Holding exit interviews and reporting any issues, trends and patterns to the senior management team/recruitment manager/recruiting for the branch
• Working alongside with field care to provide induction training, information and supervision to employees as appropriate, ensuring they are conversant with their duties, rights and responsibilities
• To promote good communication by means of employee meetings, written and verbal reports and encourage openness at all levels
• To monitor employees duties and performance. Ensure probationary periods are managed appropriately. Deal with informal and formal disciplinary matters
• Ensure the emotional, spiritual, physical, medical and material needs of the clients are recognised, assessed and met where possible. This will involve ensuring there are regular planned reviews, assessments and formulation of care plans for all clients in liaison with other professional workers
• Ensure clients are regularly consulted with as part of the branch QA system
• Oversee that Health & Safety is adhered to at all times in the branch and clients homes
• Ensure mandatory training requirements are met, checking the training matrix to ensure all staff are trained
• Ensure rotas are covered in advance where possible and all care calls are made in accordance with client and carer rotas

• Competitive initial salary £29,000 per annum based upon experience
• The ability to grow and progress further up the career ladder into future roles
• Employee support line
• Access to our online discounts portal
• Laptop and Work Mobile Phone
• Holiday Entitlement

• Have strong influencing skills
• Have the ability to build good working relationships
• Have strong organisation and planning skills
• Have the drive and motivation to take on a broad role and develop our care services
• Be able to work well and accurately under pressure whilst working independently with minimal supervision
• Be flexible to meet the demands of the business including participating in an on-call rota
• Be willing to work towards the NVQ Level 3

Due to the need to support the On-Call function, this Branch Care Manager position may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.

Job Type: Full-time

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Store discount

• Monday to Friday
• Weekend availability

• How many years of experience do you have in care?
• Do you have, or are willing to work towards a minimum qualification of NVQ Level 3 in Health & Social Care?

• Driving Licence (required)

Work Location: In person

Job Type: Full-time