Temp Customer Support Advisor – Call & Email Helpdesk

ESSENTIAL EMPLOYMENT LTD; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading employment agency is looking for a Customer Services Information Guide in Swindon. This temporary role offers competitive pay at £13.90 per hour. The successful candidate will handle customer inquiries via calls and emails, utilizing call center technologies. It's essential to maintain high customer service standards and assist customers in resolving their queries. Interested candidates should apply with their CV, referencing the job number.

Qualifications

• Experience in customer service roles, specifically in a call center environment.
• Ability to communicate effectively with customers via telephone and email.
• Strong listening skills to understand customer needs.

Responsibilities

• Answer customer calls and emails using call center technologies.
• Assist customers in understanding how to self-serve.
• Maintain professionalism while interacting with customers.

Skills

Customer service

Call Centre technologies

Email communication

Active listening

Job description

A leading employment agency is looking for a Customer Services Information Guide in Swindon. This temporary role offers competitive pay at £13.90 per hour. The successful candidate will handle customer inquiries via calls and emails, utilizing call center technologies. It's essential to maintain high customer service standards and assist customers in resolving their queries. Interested candidates should apply with their CV, referencing the job number.