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Guest Service Agent (Part Time)
Job summary
A leading global hospitality company is looking for a Guest Service Agent (Part Time) to join their team at the Hilton Croydon Hotel. The ideal candidate will be passionate about providing exceptional customer service and enjoy working in a dynamic, inclusive environment. Responsibilities include taking and delivering food and drink orders and creating memorable experiences for guests. The position offers a variety of rewards, including career growth opportunities and team member discounts.
Benefits
Qualifications
- Experience in customer service is preferred.
- Ability to work in a team environment.
- Eagerness to learn and grow in hospitality.
Responsibilities
- Deliver exceptional guest experience.
- Take and deliver food and drinks orders.
- Provide customer service in the front office.
Skills
Job Description - Guest Service Agent (Part Time)
Guest Service Agent (Part Time) (
Work Locations: Hilton Croydon Hotel, 101 Waddon Way, Purley Way, Croydon CR9 4HH
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
- Smart uniforms provided
- Free and healthy meals when on duty
- Grow your Career!
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Modern and inclusive Team Member’s areas
You will join the Front office team & Food & Beverage team to deliver an excellent guest experience.
You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.
Are you friendly, positive, passionate and eager to be part of a team of like-minded professionals? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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