Business Customer Manager

Currys; Charlton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology retailer is seeking a Business Customer Manager in Charlton to inspire colleagues and support business customers. The role involves coaching, leading a team, and enhancing B2B performance. Candidates should have management experience and a background in retail or B2B environments. The company offers competitive pay, performance-related bonuses, and a range of employee benefits including annual leave and product discounts.

Benefits

30 days of annual leave

Performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• Proven management experience in a retail or B2B environment.
• Passion for coaching and building team capability.
• Ability to drive KPIs through commercial opportunities.

Responsibilities

• Coach colleagues to inspire business customers.
• Build strong networks with local businesses.
• Lead and support a highly engaged team.
• Drive business sales and profit objectives.
• Transform how local businesses use tech products.

Skills

Management experience

Coaching skills

Commercial opportunity identification

Approachability

Job description

Role overview

Business Customer Manager, Charlton, Currys.

Permanent, Full Time.

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Responsibilities

• Coach colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
• Build a strong network with local businesses, developing new relationships and growing existing accounts.
• Lead a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
• Inspire colleagues to put the customer first whilst driving business sales and profit objectives.
• Find innovative ways to transform how local businesses use our exciting tech products and services.
• Enhance B2B performance and build for the future.

Qualifications

• Management experience and a hands‑on style.
• Background in either a retail or B2B environment.
• Proven coaching skills and a passion for building team confidence and capability.
• A track record of identifying commercial opportunities to deliver KPIs.
• Confidence working in a team, approachable and friendly to colleagues and customers.

Benefits

• 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme.
• Performance‑related bonus.
• Product discounts on the latest tech.
• A range of wellbeing initiatives.

Why join us

Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.