Assistant Customer Service jobs in United Kingdom
Weekend Customer Experience Host - Front Desk & Calls
ARNOLD CLARK AUTOMOBILES LIMITED
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Genesys
Weekend Customer Experience Host - Front Desk & Calls
Job summary
A leading automotive retailer in Stoke-on-Trent is seeking a Weekend Receptionist, known internally as a Customer Experience Host. This part-time position involves greeting customers, managing calls, and ensuring a welcoming atmosphere in the showroom. Applicants should possess strong interpersonal skills, a proactive approach to customer service, and the ability to manage multiple tasks effectively. The role offers numerous benefits, including generous holiday allowance, private healthcare, and opportunities for progression.
Benefits
Qualifications
- Able to manage a large volume of customer calls and handle enquiries effectively.
- Demonstrates a genuine interest in delivering excellent service.
- Organized and capable of maintaining branch standards.
Responsibilities
- Act as the first point of contact for customers.
- Manage customer calls and inquiries professionally.
- Ensure the cleanliness and tidiness of customer areas.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.