Retail Sales Assistant

Yours Clothing; Bury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent fashion retailer in the UK seeks enthusiastic individuals for a customer service role at their Bury location. The position involves engaging with customers, handling transactions, and ensuring high standards of service. Ideal candidates will be friendly, motivated, and capable of working in a fast-paced environment. Experience in retail or customer service is advantageous. The role offers bonuses, employee wellness programs, and discounts, contributing to a dynamic working atmosphere.

Benefits

Bonus scheme

Employee wellbeing and assistance programme

Retail discounts

Qualifications

• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Ability to adapt to frequent change and a high pressure environment.
• Motivated with a desire to excel and contribute positively.
• Proven ability to work well within a team and use own initiative.

Responsibilities

• Engage with customers to deliver a first-class service.
• Operate till and handle financial transactions.
• Replenish stock and assist with deliveries regularly.
• Ensure compliance with company procedures and Health and Safety.

Skills

Customer service

Teamwork

Adaptability

Job description

Responsibilities

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

Why Join Us

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

Personal Qualities

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.

Qualifications

• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

Company Overview

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods. Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online. Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.

Benefits

• Bonus scheme
• Employee wellbeing and assistance programme
• Retail discounts