French CX Specialist - Remote & Growth Opportunity
Foundever
Remote
EUR 40.000 - 60.000
Vollzeit
Gestern
Sei unter den ersten Bewerbenden
Zusammenfassung
A leading customer experience service provider in Bobigny, France, is seeking a Customer Service specialist. The role requires proficiency in French and English, with a background in customer service preferred. Responsibilities include efficiently managing customer inquiries and maintaining knowledge of products, all within a supportive and multicultural environment. The company offers competitive wages, private healthcare, and continuous learning opportunities, aimed at enhancing the work experience and career growth.
Leistungen
Competitive wages
Private healthcare insurance
Paid professional training
Monthly performance-based bonuses
Continuous learning opportunities
Creative and innovative organizational culture
Qualifikationen
Strong French communication required with high proficiency.
Ability to handle customer queries efficiently and effectively.
Experience preferred in a customer service role.
Aufgaben
Respond to all customer enquiries within deadlines.
Log all calls and maintain job-related administrative forms.
Recognize when to escalate issues to senior staff.
Kenntnisse
Proficient level of French (C1)
Intermediate level of English (B1)
Previous experience in Customer Service
Impeccable communication skills
Excellent self-organizing skills
Ability to work under pressure
Knowledge of Microsoft Office Pack
Ausbildung
Must hold EU citizenship or valid work permit
Jobbeschreibung
A leading customer experience service provider in Bobigny, France, is seeking a Customer Service specialist. The role requires proficiency in French and English, with a background in customer service preferred. Responsibilities include efficiently managing customer inquiries and maintaining knowledge of products, all within a supportive and multicultural environment. The company offers competitive wages, private healthcare, and continuous learning opportunities, aimed at enhancing the work experience and career growth.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.