Creative à Grande-Bretagne

Anywhere in France, Belgium, Spain

Full time

Process & Operations

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 35K+ companies of all sizes, serving more than 730K+ members, and have reached €540M+ in ARR.

Our team of 650+ people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

🎯 What drives us — We're obsessed with helping our members live healthier

1. Mission is the Boss: long-term thinking, seeking our mission success above all else.

2. Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.

🏆 How we build excellence — We hire the best people and give them platform to succeed

1. Champions of excellence: extremely high standards and talent density.

2. Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.

3. Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously

🤝 How we grow together — We help each other improve through honest feedback and bold thinking

1. Optimistic alchemy: optimists who collaborate with genuine care and support teammates.

2. Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally

3. Bold & creative contrarians: think differently to achieve greatness, try new approaches

⚡ How we move fast — We fight complexity and focus on what matters most

1. Disciplined in execution: taking decisive actions with focus that compounds success over time

2. Fight for simplicity: only high impact processes, smart frugality

Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.

• We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.

• We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.

• We build and manage offers for large companies and public institutions with our sales and account management teams.

• We make sure our portfolio is closely monitored and risks are effectively managed.

• We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.

The role of an Insurance Expert at Alan is to:

• Monitor the business and the risks,

• Help the rest of the team understand the subtleties of healthcare and insurance.

Being an Insurance Expert at Alan in Spain means:

• Being part of a small and talented team currently working on delivering the best experience to our members

• Recent missions include:

  • Defining the pricing and re-pricing strategy of the different products

  • Improving margin monitoring

  • Collaborating with the Key Account Managers team to make sure they are equipped with the right tools to deliver the best experience to their customers

  • Analyzing the profitability of the portfolio and suggesting action points

• Being part of an insurance community at the global level, with an impact on our organization, hiring and training across multiple countries.

You may be a great fit for the role if:

• You have at least 3+ years of experience in health insurance

• You are fluent in English

• Knowledge of the trends from the sector, of the pricing/repricing business decisions and market practices

• You combine a quantitative background (statistics, actuarial sciences) with an experience in insurance products and business

• You are able to navigate and synthesize technical, data, business and legal questions related to insurance

• You have a builder mindset, continuously identifying opportunities to scale and optimize processes and systems

• You are willing to deeply change the insurance and healthcare industry and challenge the status quo

It would be even better if:

• You are fluent in Spanish or willing to learn Spanish

• You have experience coordinating with teams based in another country

• You have connections and a deep understanding of the Spanish health insurance market

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

• Fair rewards. Generous equity packages complement your base salary.

• Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and flexible working hours. organize your time as you wish.

• Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).

• Transport. Country-specific commuter benefits.

• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

• Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

• Parental leave. Extended parental leave for all new parents.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.