Teleoperadora jobs in Spain

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Client: Concentrix Spain

Location: Barcelona, Spain

Job Category: Other

EU work permit required: Yes

Job Reference: 47743216810092134432460

Job Views: 1

Posted: 23.07.2025

Expiry Date: 06.09.2025

Experience the power of a game-changing career

We are a global technology and services leader powering the brands of the future. We help well-known brands improve their businesses with technology and solutions, operating in over 70 countries.

If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you'll join our team of game-changers in the electric vehicle industry.

Career growth and personal development

This role offers training, cutting-edge technology, and ongoing support to succeed and develop lifelong connections.

Role responsibilities:

• Handle incoming customer contacts via phone, email, chat, and alerts, resolving demands
• Log details into call systems and meet SLA response times
• Maintain knowledge of applications specific to customers
• Ensure SLA adherence
• Provide coverage for team members as needed
• Complete administrative duties and support service performance

Qualifications:

• Proficient or bilingual in German and fluent in English
• At least 1 year of customer service experience
• Knowledge of IT platforms and applications
• Good disposition for customer service
• Ability to take ownership and escalate when necessary
• Experience or interest in the automotive industry and electric vehicles

We welcome diverse candidates and encourage applications even if you don't meet every requirement.

Benefits:

• Full-time, temporary contract (39 hours/week), Monday to Friday
• Salary: 21,700 euros gross/year + up to 2,000 euros bonus
• Central Barcelona location
• Paid training and career development programs

Join Concentrix and experience the best version of yourself! We are an equal opportunity employer committed to diversity and inclusion.