Customer Service Representative (Norwegian speaking) – Banking Industry – Málaga

Jobs By Nordics; Benalmádena; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A global technology and services company is seeking a Norwegian-speaking Customer Service Representative to join their team in Málaga. This role offers a hybrid work option, where you will provide excellent service to customers of a leading digital bank. Strong communication skills and previous customer service experience are preferred. The position includes a permanent contract of 39 hours per week and paid training.

Servicios

Paid training

Supportive team culture

Work-life balance with a hybrid option

Opportunity to grow in the banking industry

Formación

• Native or fluent Norwegian speaker with advanced English skills.
• Previous experience in customer service is a plus.
• Experience in banking, invoicing, or collections is a plus.

Responsabilidades

• Handle customer inquiries via email and phone in a friendly, professional manner.
• Provide accurate information to make customers feel supported.
• Follow established guidelines and processes.

Conocimientos

Strong communication skills

Service mindset

Motivation to grow

Fluent Norwegian

Advanced English skills

Good written, verbal, and listening skills

Descripción del empleo

Experience the power of what’s next in your career

Our client is a global technology and services leader helping some of the world’s most recognized brands grow through innovation and integrated solutions — in more than 70 countries.

We are now hiring a Norwegian-speaking Customer Service Representative to join the team in Málaga (hybrid). You’ll work with one of Europe’s leading digital banks, providing excellent service and support to customers via email and phone.

What you will do

• Handle customer inquiries via email and phone in a friendly, professional, and efficient manner.
• Provide accurate information and make customers feel supported and secure.
• Follow established guidelines and processes set by the bank.

What we are looking for

We’re looking for someone with strong communication skills, a service mindset, and the motivation to grow in a dynamic environment.

You are a great match if you :

• Are a native or fluent Norwegian speaker with advanced English skills.
• Have a positive and open mindset, ensuring the best possible customer experience.
• Have previous experience in customer service.
• Possess good written, verbal, and listening skills.

It’s a plus if you :

• Have experience within banking, invoicing, or collections — but it’s not required, as full training will be provided.

If you don’t tick every box — don’t worry! We value motivation and willingness to learn just as much as experience.

What’s in it for you

This is a great opportunity to grow your career in the banking industry while enjoying life on the Costa del Sol.

• Permanent, full-time contract (39h / week).
• Schedule : Monday–Thursday 08 : 00–16 : 00, Friday 09 : 00–16 : 00.
• Modern, centrally located office in Benalmádena with a hybrid work option.
• Paid training on company systems, processes, and the banking project.
• A supportive, international team culture that values growth and collaboration.

Take the leap

Join a growing international team, develop your skills in digital banking, and enjoy the Mediterranean lifestyle in sunny Málaga.

Apply today and start your career as a Norwegian-speaking Customer Service Representative!