Key Account Manager-Jobs in Deutschland

Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking highly-skilled professionals.

As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.

You will help businesses collaborate better, innovate, and grow. As part of the Business Development team, you will be the first point of contact for numerous businesses, engaging proactively to build enthusiasm, identify and qualify their needs, and propose suitable solutions, guiding them along the sales process.

You will work towards individual targets while contributing to the team’s goal of expanding our customer base across EMEA. The role involves primarily outbound calls in a phone-based environment.

1. Achieve quarterly SQO (Sales Qualified Opportunity) quotas and maintain daily/weekly activity levels.
2. Manage a portfolio of accounts to identify high-potential prospects.
3. Educate customers on our offerings.
4. Conduct outbound calls and emails, including cold calling, engaging with decision-makers, building rapport, and assessing needs.
5. Understand pain points, gather technical requirements, and align business needs with cloud solutions (solution-selling), creating value for subsequent sales steps.
6. Maintain accurate customer data in Salesforce.com, managing leads, contacts, accounts, opportunities, and activities.
7. Meet team and individual KPIs related to productivity, conversion, opportunities, and pipeline.
8. Document customer interactions thoroughly in Salesforce.com to ensure clarity for all stakeholders.

• BA / BS degree or equivalent practical experience.
• Native German speaker.
• Fluent in English, both spoken and written.
• Experience in outbound B2B sales or business development, preferably in IT.
• Understanding of cloud computing, especially Google Cloud Platform.
• Strong business acumen to connect needs with solutions.
• Excellent interpersonal skills, integrity, and professionalism.
• Comfortable working towards quotas in a phone-based environment.
• Proficient IT skills for efficient job performance.
• At least 1 year in IT outbound sales prospecting, with strong persuasion skills.
• Experience in cold calling and managing large portfolios.
• Familiarity with Salesforce or similar CRM platforms.
• Ability to identify key decision-makers and stakeholders.
• Goal-oriented, proactive, confident, competitive, and tenacious.
• Knowledge of the local market and business environment.
• Full-time (39h/week, Monday to Friday).
• Hybrid work model based in Barcelona.
• Salary: €25,440 gross/year + up to €6,360 bonus.
• Referral program with bonuses up to €2,000.
• Permanent contract.
• Relocation package including airport transfer, accommodation, and health insurance support.
• Opportunities for personal and professional development, career growth, and participation in contests and social events.