Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking highly-skilled professionals.
Purpose of the role :
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
You will help businesses collaborate better, innovate, and grow. As part of the Business Development team, you will be the first contact point for many businesses, engaging proactively to build enthusiasm, assess their needs, propose solutions, and guide them along the sales process.
You will work towards individual targets within a team focused on expanding our customer base across EMEA. The role is phone-based, primarily involving outbound calls to customers.
Responsibilities
- Achieve quarterly Sales Qualified Opportunity (SQO) quotas and maintain daily/weekly activity levels.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers about our offerings.
- Make outbound calls and emails, including cold calling, to decision-makers, building rapport and assessing needs.
- Understand customer pain points, gather technical requirements, and align business needs with cloud solutions (solution-selling).
- Maintain customer data in Salesforce.com, managing leads, contacts, and opportunities.
- Meet team and individual KPIs such as productivity, conversion rates, and pipeline growth.
- Document customer interactions thoroughly in Salesforce to ensure clarity for all stakeholders.
Requirements
- BA/BS degree or equivalent experience.
- Native German speaker.
- Fluent in English, both spoken and written.
- Experience in outbound B2B sales or business development, preferably in IT.
- Understanding of cloud computing, especially Google Cloud Platform.
- Strong business acumen to connect client needs with solutions.
- Interpersonal skills, integrity, and professionalism.
- Comfort working against quotas in a phone-based environment.
- Proficiency with computers for efficient job performance.
- At least 1 year of IT outbound sales experience, with strong sales skills and persuasiveness.
- Experience with cold calling and managing large account portfolios.
- Familiarity with Salesforce or similar CRM platforms.
- Ability to identify decision-makers and stakeholders in business conversations.
- Goal-oriented, proactive, confident, competitive, and persistent.
- Knowledge of the local market and business environment.
- Full-time availability (39h/week, Monday to Friday).
- This position operates in a hybrid model in Barcelona.
- Salary: €25,440 gross/year + up to €6,360 bonus.
- Referral program: Bring a Friend, earn up to €2,000.
- Permanent contract.
- Relocation package including airport taxi, accommodation in a studio, and support with private health insurance.
- Ongoing coaching for personal and professional development.
- Clear career progression opportunities.
- Participation in contests and social events.
- Enjoy a positive work environment with colleagues and personal growth opportunities.