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ServiceNow Director
Job summary
A global leader in enterprise technology is seeking a ServiceNow Director for their European operations. This senior role will involve leading solutioning efforts, managing a dynamic team, and influencing enterprise-wide transformation. The ideal candidate will have over 10 years of leadership experience in IT services, proven expertise in ServiceNow solutions, and strong communication abilities. The position requires fluency in English and at least C1 level in German. This is an exciting opportunity to shape strategy and innovation across Europe.
Qualifications
- 10+ years in IT services leadership.
- Proven expertise in owning and delivering ServiceNow solutions.
- Strong background in Managed Services.
Responsibilities
- Provide thought leadership to expand service offerings.
- Manage delivery performance, budgets, and headcount.
- Ensure stringent SLA compliance and governance across projects.
- Build and maintain strong relationships with clients and stakeholders.
Skills
Our client, a global leader in enterprise technology and services, is seeking an experienced ServiceNow Director to lead solutioning across Europe. This senior leadership role offers the opportunity to shape ServiceNow strategy, delivery, and innovation at scale, working closely with clients, and senior leadership teams.
- Step into a strategic leadership role heading ServiceNow solutioning for Europe.
- Be the primary point of contact for customers and senior leadership.
- Lead a dynamic team
- Influence enterprise-wide transformation with strong visibility and business impact.
- Provide thought leadership to expand service offerings, deliver value, and create long-term partnerships.
- Manage delivery performance, budgets, and headcount to achieve service goals.
- Ensure stringent SLA compliance and governance across projects.
- Build and maintain strong relationships with clients and stakeholders, actively managing expectations and risks.
- 10+ years in IT services leadership.
- Proven expertise in owning and delivering ServiceNow solutions.
- Strong background in Managed Services.
- Demonstrated success in business development (direct, GTM, partners).
- Excellent communication and engagement, solutioning, and pre-sales skills.
- Strong communication, interpersonal, and presentation abilities.
- Financial and budget management expertise.
- Track record of driving new business and account growth.
- Must speak fluent English and at the least C1 German.
- Must be based in Germany.
If you are a ServiceNow leader ready to shape enterprise transformation and drive success across Europe, we’d love to hear from you.
Please apply directly or send me an email to: aleksandra@cavendishProfessionals.com
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.